Hilbery and Chaplin is the best Estate Agency in Essex. They successfully sold 8 properties for us in Romford, Gidea Park ,Forest Gate and Hornchurch during last few years and 3 recently in 2025. We are really appreciated their professionalism, market knowledge, efficient communication and patient approach’s to selling process. Thank you all and specially to Phil Day and Nicholas Chaplin!!!

Excellent help from Usman and everyone at Crouch End.

Fantastic service from Daniel and Muhammed from start to finish of the process of using Martyn Gerrard to support me with letting out my flat. Would highly reccomend them . Explained everything to me in detail and always got back to me promptly and checked in to ensure I was happy with everything

Marcella was one of the kindest Agent l ever met. Thanks you

I’ve had an excellent experience working with Houseman Properties. From the very beginning, their team was professional, transparent, and genuinely attentive to my needs. They guided me through every step of the process with clear communication and honest advice, which made the entire experience stress-free. What stood out most was their dedication to customer service — they were always quick to respond to questions and went above and beyond to ensure everything was handled smoothly. The property itself is exactly as promised: well-maintained, modern, and in a fantastic location. I would highly recommend Houseman Properties to anyone looking for a reliable and trustworthy property company. Their professionalism and commitment to client satisfaction are truly outstanding. Thank you!

We recently went through the letting process with Martyn Gerrard for a property they advertised and overall it has been a seamless process with our agent Irfan being a good example of what you want from a letting agent. Looking for rental properties in London is generally an absolutely horrendous experience and as a prospective tenant you often feel like you are being milked for every penny by a letting agent that also provides you the bare minimum in return. In our experience Irfan and Martyn Gerrard actually paid attention to our bio and used this to make sure the landlord felt like they were finding the perfect match for their property. At the same time the tendering process did not become a bidding war and was very fair. From this point onwards the paperwork and formalities post acceptance has been relatively straightforward. We are now two weeks post viewing the property and we are already all set to move in with everything completed, highlighting Martyn Gerrard's and Irfan's efficiency. The only part of the process which left my partner and I a little unsettled was naturally during the signing and payment of the deposit. The race to get the deposit paid to secure the property (despite paying a holding deposit) made us feel a little bit rushed when signing the tenancy agreement. For letting in London it seems like this is the nature of the beast and Martyn Gerrard make it easy with a very slick online process and good communication via WhatsApp but a little bit more handholding during the sensitive money and signing process would have made their service truly stand out compared to everyone else.

It was a pleasure living in a property managed by you all. You’ve been the best property managers I’ve ever had the pleasure of renting from. Very clear, organised, and quick to respond to any issues. Very much appreciated that as a tenant. If we ever have a property that needs managing I will be in touch.

As tenants we have always received outstanding service from all the guys at manning stainton. In particular Luke Whaler goes above and beyond and is a credit to the company

Teddy has been fantastic when I have needed anything and renting with MS has been an easy experience.

Great service, Luke is a great property manager who is incredibly attentive and any issues raised is dealt with in a very professional manner