Ignored and then sent rubbish options. Classic

I suppose to have a viewing with them,they never came and they didn't even send me an email to apologize.

Tried to view some property's, spoke to a sales guy in this offer on 20/04/2022 the salesman never came back to me or send me any details of the flats, I called again and again no one came back to me. It was the 2nd time I had bad experience with this agent, I recommend to avoid them all together. David

Unfortunately I am very unhappy with the service provided. Definetly do not choose the property management service!

An absolute joke of an estates agency and definitely the worst in Essex. I did not even want to give them one star, they should get minus five!! A total utter shambles from the top down. In particular Joe Hayes! An absolute joke of a person who only cares for his commission and not the clients buying the property. They will bully and rush you to complete, trust me you will do well to choose another agency. STAY WELL CLEAR OF BALGORES AND ESPECIALLY JOE HAYES!

I suppose to have a viewing with them,they never came and they didn't even send me an email to apologize.

My parents used this joke of an agency to sell their house. Did nothing untill they handed in their notice after receiving barely any arranged visits over 10 weeks.. 1 day before the contract ceased they amazingly found someone.. no memorandum of sales was issued and the agent led them on for 2 months. After this the agency kept attending the house and even sent around the buyer who they were waiting on weeks on weeks to try and strong arm them into a sale. Parents ended up going with another agency (who they got an offer within 4 days) and they said that they wouldn't be stung with 2 lots of agency fees when clearly there are in contract.. do not touch or you will regret. I welcome a response from them...

RENTERS BEWARE - We moved into our flat approximately 10 months ago with an agreement that we would stay for a fixed term of one year which would then transition into a periodic rolling contract. We were contacted twice ahead of the expiry of the fixed term with a proposal to renew, which we declined in favour of the pre-agreed rolling contract. Without warning or explanation an employee of Martyn Gerrard delivered a section 21 "no fault" eviction notice for us to leave the flat. To make matters worse, the eviction date is the same date as when my partner is expected to give birth to our first child. It would appear that Martyn Gerrard does not have any regard for the welfare of their customers if they believe that they can profit or take advantage of you in anyway. UPDATE - Martyn Gerrard contacted us 10 days after serving the eviction with another "offer" (threat) to withdraw the eviction and to extend the lease. It appears that lease renewal is an income stream for MG which enables them to charge additional fees to landlords (they have a renewal consultant employed to do this). If the tenant does not agree to this then they will offer to evict and replace the tenant using this tactic and will secure another new-tenant contract fee. Through this lens it appears as though Martyn Gerrard and employees are incentivised to have tenants sign as many lease renewals as possible and are willing to blackmail their customers with eviction. They are willing to misuse section 21 eviction laws to achieve these ends - laws which have been acknowledged to be unfair and in need of replacement. This is a serious conflict of interest and a warning which should be flagged here in order to benefit the wider general public. After this experience I would strongly advise prospective tenants and landlords to reconsider their options and take their business elsewhere if possible.