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Your Move

50 Austhorpe Road, Crossgates, West Yorkshire, LS15 8DX, North West, UK, LS15

Claimed branch
4.9 156 reviews

Recent reviews

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A selection of reviews, highest rated first. Not every review may be shown.

Malcolm Toovey The Trusted Agent

Outstanding Service - Above and Beyond Expectations

I cannot speak too highly of the service we have received from the staff at YourMove Crossgates relating to the recent sale of our property. It was a move fraught with difficulties that were in no way YourMove's problem but Sandra worked so hard for us to complete the process. Her efforts definitely went beyond what I expected and would like to thank her for all her work. I honestly think that if it was not for her the whole move would have fallen through and cost us a large amount of money. i very much enjoyed our phone calls as her positivity and humour came through helping to reduce the stress that at times threatened to overwhelm myself and my wife. We both cannot thank her enough.

Reply from Your Move: Thank you for taking time to write such a wonderful review, It was a pleasure dealing with you throughout the whole transaction, Sandra will miss your daily conversations, We hope you are both happy in your new home. Regards Karl & Sandra
Carl Wood The Trusted Agent

House Sale

Friendly, Professional, Helpful and Realistic Service I would recommend to anyone. From start to finish everyone we dealt with has been genuinely all of the above, making the whole process as pleasant as it can be. The main thing is that they were always realistic, they saw things through the sellers & buyers eyes and dealt with you has you would like to be dealt with, not promising you the earth only to let you down, but everything they said they'll do, they did and always kept us in the loop. A big thank you to Karl & all the staff at Crossgates for there service.

Reply from Your Move: Thank you for your kind comments, myself and the team pride ourselves on trying to make the process as smooth and stress free as possible. We wish you all the best in your new home.
Natasha Duncan The Trusted Agent

Excellent customer service

The team at your move have been more than helpful throughout the whole process. From start to finish they have gone above and beyond. Particularly Sandra has been fantastic at keeping us in the loop and chasing things up. we want to say a massive 'Thank you' and we are looking forward to moving into our new home.

Reply from Your Move: Thank you Natasha for your kind review, It has been a pleasure dealing with you both throughout the transaction, Myself, Sandra and the whole team wish you all the best in your new home. Take care
Alex Cheung The Trusted Agent

Professional service with a personal touch

I am a first time buyer and didn't know much about the house buying process., yourmove has helped me every single step of the way, from choosing the right property to the legal process, although it has taken quite a long time to complete because of the chain but the staff in there are professional and always willing to help and assist with any problems. I would highly recommend them to any buyers.

Reply from Your Move: Thank you Alex for taking the time to write such a wonderful review, we wish you all the happiness in your new home. Regards Karl & Sandra
Lyudmila Yordanova The Trusted Agent

Buying

Perfect

Reply from Your Move: Thank you, We all hope you are happy in your new home.
Timothy Smith The Trusted Agent

Fast efficient straightforward friendly staff

Thanks for the great service.The house sold with in a week thanks to the hardworking team at your move Constant updating on the progress friendly staff Sandra

Reply from Your Move: Thank you Tim for taking the time to tell people about your experience, It was a pleasure to deal with you.
Graham Priestley The Trusted Agent

There when I needed them most

I'm a born cynic when it comes to Estate Agents but resisted the temptation to use one an online agent, my old fashioned ways coming to the fore. I rang every local estate agent prior to putting my house on the market asking for a basic quote without necessitating a visit at that time,just to help me budget and Karl was the only one who immediately obliged. No fuss, no arguments but still showing off his local knowledge. We spoke to the others, but it always felt a hard sell was coming. When we eventually invited agents for a formal chat, we knew pretty much immediately that Your Move were the ones. Extremely fair commission agreed, photos taken and property listed within half a working day. Viewings arranged an carried out on our behalf, reassurance and confidence given to us in the early going. But it was as we approached completion that we really needed them most, helping our first time buyers understand what was required of them to facilitate the fairly fast completion and really taking ownership of every query that came up. "I'll call you back in 10 minutes when I've spoken to the buyers / solicitors..." was the given response, and it was usually less, but always with a complete answer. As completion loomed, a monumental cock-up by solicitor involved threatened to derail things but Your Move remained calm and insistent, helping keep things on track and never giving cause for alarm, a sense I never git when dealing with the other local agents on my purchase which always felt lax, and patronising. Karl, Sandra and Maria exceeded my expectations in so many ways, I can't recommend them highly enough

Reply from Your Move: Thank you ever so much for taking the time to write such a fantastic review, we aim to try and make the process as stress free as possible, It was a pleasure to deal with you and myself and the whole team wish you all the best.
Candice Castro Bell The Trusted Agent

first time buyer experience

As first time purchasers, this was a daunting experience but Sandra made us feel relaxed and confident with each phase of the transaction. She was efficient and pushy when needed to ensure the sale went through as soon as possible to appease the sellers nerves and ensure our move happened as quickly as possible. It was a pleasure dealing with each member we were in contact with throughout the deal and if we ever decide to sell we will be using UrMoves services.

Reply from Your Move: Thank you very much for your kind words and we hope you’re settling in to your new home, It was a pleasure to deal with you throughout the transaction. Myself and the team wish you all the best.in the future.
MichaelaandRobert Pearson The Trusted Agent

Fabulous communication , highly recommend

Sandra has been most helpful & very professional throughout the whole of this sale. She has been the most reliable link throughout this stressful time, keeping us informed & upto date with what's happening. After all the phone calls nothing was ever too much trouble . A huge big thankyou to Sandra & the team. Much appreciated for easing the stress. Xxxx

Reply from Your Move: Thank you for taking time to writing these wonderful words during your busy time of moving. I'm sure Sandra is going to miss the daily phone calls. We wish you all the best in your new home.
Rachel Hirst The Trusted Agent

A pleasure to deal with Sandra and Maria

It was a very long journey due to the first buyer have some issues and the sale falling through however Sandra kept us updated during the whole process and did everything she could and when the 2nd buyer did commit we gave Sandra a date to which she worked with and achieved. One thing that really did help was Your Move doing the viewings for us it saved lots of time as we were not occupying the property so this was a huge help-thank you for everything

Reply from Your Move: Dear Rachel Thank you for your kind Comments, It’s really nice to receive feedback from our customers, Both Sandra and Maria pride themselves on giving the best service and always try to go that extra mile to make the transaction as smooth as possible even when we do encounter unexpected problems, I am proud to have them both working alongside me at Your Move Leeds East. It was a pleasure to deal with both yourself and Craig and we wish you all the best in the future

About Your Move

With Your Move Barrett Hynes, you'll find a local team of people who are passionate and enthusiastic about the service they provide. Selling and buying property can be a confusing and stressful business. At Your Move Barrett Hynes, we are passionate about making it the best experience possible for our customers. Whether that’s going the extra mile to accommodate your individual circumstances or simply making sure you are always kept up to date with progress. We never underestimate the impact a good estate agent can have on your experience and how important it is for you to be sure you have the best people on your side. You will find our enthusiasm infectious because we genuinely love what we do. Our aim is simple, to delight you and exceed your expectations so that you will recommend us to your friends. Ask us today for a FREE, no obligation market valuation.

Our team

Karl Briggs
Maria Duxbury
Sandra Feugill

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