Avoid. Lots of fees. Room was dirty while I was moving in (Yet I got charged £35 for cleaning when I moved out!). Got laughed at when I reported (for the second time) that the fire alarm didn't work and was told it's my and my housemates responsibility. Also please notice how all the positive reviews are written at the same time by accounts that only have 1 review each.

Was awful house had damp init, also they say you done things to the house you have not BECAREFULL MONEY GRABBERS!!! Amir the staff member said we could paint also on the contract and we wasnt and got charged for that. The bath was leaking in to the kitchen light downstairs. The carpet was a mess so when moved in and requested a new one thwy agreed but got some with glue glue it back its redicoulous it really is. Unless you have money to waste dont go near

Such an unprofessional company,no respect for tenants nor to their concerns.The problems started happening the day 1 I moved into the property and its taking ages to rectify them.Wont suggest this agency to anyone.

I contacted them by e mail a couple of weeks ago regarding a specific property and followed it up with 2 phone calls. As yet I have received no response and have now found a property with another agent. The property I contacted them about is still available!!!!!!!!!!!!

We rent the property and 6 months later we escaped. The worst property management I have ever seen; * they never sent contractor to fix the boiler during December and January. That's why we got cold. * even my wife was sleeping due to sickness , they forced us to show the property new tenants. * when we were in property, they used their own keys to get in the property without our confirmation. * after 6 months tenancy agreement, they deducted 500 quid from our deposit and they invoiced us all the problems, which were not our fault. when I offered to investigate the problems, they ignored me and did not let me in the property.

Nothing but mither from day one. They failed to ensure the house was ready to move in on the day leaving me and two children with a dangerous floor. Then the boiler started leaking and cutting off was told need a new one something they wouldn't do, just repairing it and it would go again and again. A number of repairs reported none fixed, including damp of the boiler that cost a fortune as it's a water meter! Had to move out because of faults, when you move in pay deposit and months rent in advance (so last month is paied for) now saying that's not the case and I owe another months rent!! Terrible service and I will be seeking legal advice. No one rent from these... no wonder the office windows are always being smashed.

Rude staff, don't know who they think they are, get off your high horse AVOID

I have been a tenant with Martin and Co Crewe for several years and I can honestly say that they are the worst company it has ever been my misfortune to deal with . No matter the situation they let us down at every turn either through apathy , incompetence or just a general disregard for us their customers . Avoid this company like the plague as they will cause you nothing but trouble and stress for every second of your dealings with them, they are thoroughly incompetent and shockingly unprofessional.

Absolutely appalled with the customer service at this branch and the perverted branch manager sending inappropriate messages to my sister! Avoid at all costs!

In 2007 they failed to turn up to meet me for a viewing and I found the office staff unapproachable, and rude.