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Homes Partnership - Crawley

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
16.02.2018

These guys have been absolutely amazing with Me and my partner. They've been so helpful and understanding and so friendly, cannot fault them. Would definitely recommend them to anyone looking to move place.

5.00 /5
23.01.2018

I highly recommend homes partnership. As this was my first time moving out it was very scary and difficult to understand everything as you can imagine it was all very new. I had so many questions and ashleigh miller was absolutely amazing she was very patient with me and got back to me within in the hour of me emailing.. everyone at the branch who i have come across via email and telephone have all been very friendly .. 5 stars to everyone in the branch and especially ashleigh

5.00 /5
09.12.2017

I can not recommend homes partnership enough! We initially made contact to get a valuation because we saw a property they were marketing, that we were interested in. Paul came to visit & straight away I knew they were the right company for us! I had carried out plenty of research so knew what I wanted & at what price, Paul didn’t try & sell to me, he spoke to me in plain English & didn’t waffle and try to push me into something.He was transparent with the costs & explained everything to me fully.They have an online system where you can see viewings, but always call to confirm everything first. Our house was clearly marketed at the right price because it sold within 3 weeks! We also purchased through HP so experienced both sides of their business. Once both offers were agreed & accepted we were put in Sarah Evans capable hands .... SHE IS AMAZING! I cannot describe how helpful & kind she is, she goes above and beyond her call of duty & always seems to be happy doing it.I was so stressed out during the process, she put my mind at ease & just made things a whole lot nicer �HP are not the cheapest in the town, but as with everything, you pay for what you get.Impeccable service, Thank you.

5.00 /5
11.10.2017

Paul helped us sell our late mothers house with great thought and compassion making things so much easier for our family at a really sad time. He realised the price we were looking for and with the help of Sarah and the team things have gone through really smoothly. Thank you all

5.00 /5
Reply from agent

Thank you for the great review.

5.00 /5

Good customer service and responsive.

Reply from agent

Thank you so much for your positive review! We are delighted that you had a good customer experience through Homes Partnership. With best wishes from all the HP team

5.00 /5

It is my 3rd time to deal with an agency when renting since in UK and the patience, professionalism and kidness they offer it can not physically be put into words. Many thanks and we'll done for making people happy☺ I would recommend you to most of the people 😉

Reply from agent

Dear Luciana Thank you for providing your feedback, the entire team is very appreciative of your comments and delighted to know you would be happy to recommend our service. Best wishes Adam Charlton Director of Operations

5.00 /5

Excellent service from start to finish. Nothing was too much, always on hand to answer any questions and always kept informed of the progress. The team are great. Would definately use Homes again (although i am not moving again!) or recommend to friends/family who are considering doing so.

Reply from agent

Dear Louise Thank you for providing your feedback, the entire team is very appreciative of your comments and delighted to know you would be happy to recommend our service. Best wishes Adam

5.00 /5

Wasnt impressed with their web chat as asked a few questions but couldnt help, when i called the agent was polite and professional and very attentive, will revise this as and when we are looking to sell the house and they earn those extra 2 stars for the poor web chat experience. UPDATE 01.06.17 - Revised to 5 stars, met Paul personally when appraising the house the last time and he is absolutely great in every way, very personable, friendly, knowledgeable and helpful. An outside company cannot be at fault for what is otherwise a brilliant business in every respect.

Reply from agent

Dear Mr Masheder, thank you for taking the time to give your feedback on the live chat on our website, I am sorry the service did not meet your expectations. The live chat is provided by an outside company who doesn't have access to our data, they are purely a messaging service. I have reviewed the chat transcript and apologise that your message was not passed on, I have taken this matter up with the live chat company and am assured this will not happen again, so thank you sincerely for bringing this to my attention. I am pleased to hear that when you called us you found us polite, professional and attentive, we do try! Please give me a call on 01293 529999 if I can help you with any property related matter in future, I hope to have the opportunity to get those 2 extra stars! Thank you again, best regards, Paul Callaway

5.00 /5

I approached Homes Partnership to sell my flat in January 2017. they got it on the market quickly and got me a very quick sale at exactly the price I wanted. After accepting the offer, Sarah was then on hand to guide me through the process to completion and to answer all my questions. Everything was smooth, professional, clear and also very quick. Very grateful. Highly recommended.

Reply from agent

Hello Jack Thank you so much for your positive review, it is very kind of you to take time out to recommend our service. We are very pleased to have achieved a quick sale for you and a smooth transaction, Sarah is particularly grateful for her mention. With best wishes from Tracy and all the team at HP!

Contact details

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Address

44 High Street, Crawley, RH10 1BW, UK, RH10

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