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John Payne Estate Agents - Lettings & Property Management

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John Payne Estate Agents - Lettings & Property Management

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)

5.00 /5

Easy and straightforward process with the help of the staff. Happy with John Payne Estate Agent.

review by oluwakemi collins

Reply from agent

Many thanks Oluwakemi for your 5* review and very kind works, I have shared this with Tiegan & the lettings team, I am glad they have supported you on your new tenancy. Wishing you every happiness in your beautiful new home. John Buckby Lettings Manager

5.00 /5

I cannot express how amazing John Paynes are. They were professional, trusted worthy with excellent communication. They go the extra mile for you. They are kind and very helpful. 100% recommend John Paynes

review by Tracey Frisby

Reply from agent

Many thanks Tracey for your 5* review and very kind works, I have shared this with Olivia & the lettings team, I am glad that Olivia was able to support you on the process on her first completed let and gave you such excellent service. Wishing you every happiness in your new home. John Buckby Lettings Manager

5.00 /5

I cannot recommend John Payne Estate Agents enough, the support we have received from Charlotte and the team has been truly exceptional. Always willing to assist with any problems encountered providing a resolution each time!!

review by darren emms

Reply from agent

Many thanks Darren for your 5* review and comments that have been shared with Charlotte and property management team. The lettings team and I are delighted to market the property for you and work with you ahead on a new tenancy. John Buckby Lettings Manager

5.00 /5

It was a great experience to get our new home with John Payne. They offered stress free reference and paperwork, all thanks to their friendly and professional staffs.

review by Olusesi Oludele

Reply from agent

Many thanks Olusesi for your 5* review and very kind words, I am glad that Justine & the lettings team have supported you on your new tenancy. Wishing you every happiness in your new home. John Buckby Lettings Manager

5.00 /5

Charlotte was extremely helpful when we were between tenants. She arranged for all necessary works to be carried out , without any need for our involvement, great service.

review by Jon Brazenell

Reply from agent

Many thanks Jon for your 5* review and comments. This has been shared with Charlotte & the property management team. I and my team, look forward to working with you on the marketing to secure a new tenancy on the superbly presented home. John Lettings Manager

5.00 /5

The team have been amazing from start to finish with our rental. I have never had to chase for an update as they have been proactive, providing regular updates and have good knowledge of the rental market in this area. Thanks for making it so easy!

review by R Dosanjh

Reply from agent

Many thanks Reena for your 5* review and kind works that has been shared with the team, I am glad we have been able to support you as a new Landlord resulting in the new tenancy. Wishing you well and we look forward to working again with you in the future. John Buckby Lettings Manager

5.00 /5

I’ve been living in rented apartments for 10 years, never before had an experience this good. Staff are friendly, helpful and honest. Arrive at viewings on time and are contactable during their work hours. Best agency around.

review by Mark Macheta

Reply from agent

Many thanks Mark for your 5* review and your very kind words, these have been shared with the lettings team. We thrive to offer this level of service to all of our customers getting this feedback shows the team are working hard to deliver customer satisfaction. Wishing you both every happiness in your new home. John Lettings Manager

5.00 /5

Customer service in John Payne Agency is beyond 5 star. We were always served with the highest respect and regard from the moment we applied for viewing to the moment we got the keys to the house. They made the whole process seem very very easy and guided us well throughout. Not forgetting their readiness help with any queries. Thank you so much Tiegen and your boss too. You are the best in what you do. God bless you. Best letting Agency ever.

review by mary wairimu

Reply from agent

Thank you so much for your kind words and glowing feedback! 🌟 We’re beyond delighted to hear that you felt well-supported and respected throughout the entire process. Tiegan and the team truly appreciate your praise. We always aim to make the experience as seamless and stress-free as possible, and we’re so happy we could assist you every step of the way. If you ever need anything in the future, don’t hesitate to reach out. Wishing you all the best in your new home, and thank you again for your wonderful recommendation! 🏡🙏

5.00 /5

We were extremely impressed with the service we received. John Payne was extremely professional throughout the process. Justine was incredibly organised, calm and helpful from start to finish. Nothing was too much trouble. I would highly recommend.

review by claire Gillam

Reply from agent

Thank you so much for your wonderful feedback! 🌟 We’re thrilled to hear that you were impressed with the service provided. Justine will be so happy to know that her organisation, calmness, and helpfulness made such a positive impact on your experience. We truly appreciate your recommendation and are grateful for the opportunity to assist you. If you need anything in the future, please don’t hesitate to reach out. Wishing you all the best! 🏡

5.00 /5

Awesome assistance from start to finish with excellent communication throughout the journey. Secured the house and check in process was smooth.

review by Pius Kontor

Reply from agent

Many thanks Pius for your 5 star review & feedback, I have shared this with Justine who assisted you. I hope you are both settling well into your new beautiful home? John Buckby Lettings Manager