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John Payne Estate Agents - Lettings & Property Management

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John Payne Estate Agents - Lettings & Property Management

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)

5.00 /5

The team have been amazing from start to finish with our rental. I have never had to chase for an update as they have been proactive, providing regular updates and have good knowledge of the rental market in this area. Thanks for making it so easy!

review by R Dosanjh

Reply from agent

Many thanks Reena for your 5* review and kind works that has been shared with the team, I am glad we have been able to support you as a new Landlord resulting in the new tenancy. Wishing you well and we look forward to working again with you in the future. John Buckby Lettings Manager

5.00 /5

I’ve been living in rented apartments for 10 years, never before had an experience this good. Staff are friendly, helpful and honest. Arrive at viewings on time and are contactable during their work hours. Best agency around.

review by Mark Macheta

Reply from agent

Many thanks Mark for your 5* review and your very kind words, these have been shared with the lettings team. We thrive to offer this level of service to all of our customers getting this feedback shows the team are working hard to deliver customer satisfaction. Wishing you both every happiness in your new home. John Lettings Manager

5.00 /5

Customer service in John Payne Agency is beyond 5 star. We were always served with the highest respect and regard from the moment we applied for viewing to the moment we got the keys to the house. They made the whole process seem very very easy and guided us well throughout. Not forgetting their readiness help with any queries. Thank you so much Tiegen and your boss too. You are the best in what you do. God bless you. Best letting Agency ever.

review by mary wairimu

Reply from agent

Thank you so much for your kind words and glowing feedback! 🌟 We’re beyond delighted to hear that you felt well-supported and respected throughout the entire process. Tiegan and the team truly appreciate your praise. We always aim to make the experience as seamless and stress-free as possible, and we’re so happy we could assist you every step of the way. If you ever need anything in the future, don’t hesitate to reach out. Wishing you all the best in your new home, and thank you again for your wonderful recommendation! 🏡🙏

5.00 /5

We were extremely impressed with the service we received. John Payne was extremely professional throughout the process. Justine was incredibly organised, calm and helpful from start to finish. Nothing was too much trouble. I would highly recommend.

review by claire Gillam

Reply from agent

Thank you so much for your wonderful feedback! 🌟 We’re thrilled to hear that you were impressed with the service provided. Justine will be so happy to know that her organisation, calmness, and helpfulness made such a positive impact on your experience. We truly appreciate your recommendation and are grateful for the opportunity to assist you. If you need anything in the future, please don’t hesitate to reach out. Wishing you all the best! 🏡

5.00 /5

Awesome assistance from start to finish with excellent communication throughout the journey. Secured the house and check in process was smooth.

review by Pius Kontor

Reply from agent

Many thanks Pius for your 5 star review & feedback, I have shared this with Justine who assisted you. I hope you are both settling well into your new beautiful home? John Buckby Lettings Manager

5.00 /5

Tiegan made me move simple and efficient, I would highly recommend John Payne’s.

review by Reece Morrow

Reply from agent

Many thanks Reece for your 5* review and comments, these have been shared with Tiegan and the lettings team. I am glad you found the application process efficient and supported by Tiegan, I hope you are settling well into your new apartment. John Buckby Lettings Manager

5.00 /5

Just found our first home in the UK with John Payne. The appartement is ready for us in an excellent condition. The staff are very professional and helpful. They definitely made the move painless.

review by Bowen Z

Reply from agent

Many thanks Bowen for your 5* review and comments, these have been shared with Tiegan and the lettings team. I am glad they have supported you with the applications and you found the process efficient. Wishing you well in your superb apartment. John Buckby Lettings Manager

5.00 /5

From start to finish Payne estate agents were amazing Eleanor was very helpful and friendly and efficient with arranging our move into our new home. We couldn’t have asked for more and would highly recommend.

review by Samantha Egginton

Reply from agent

Thank you so much for your fantastic feedback! 🌟 We’re so happy to hear that your experience with us was seamless from start to finish. Eleanor will be thrilled to know her help, friendliness, and efficiency made such a positive impact. We truly appreciate your recommendation and are here if you need anything else in the future. Wishing you all the best in your new home! 🏡

5.00 /5

I recently used John Payne Estate Agent to look for a property and the service I received was excellent. I was surprised by the level of professionalism and dedication. I was treated like a king and they were so friendly and extremely helpful throughout the whole process. I will like to say a very big thank you to John Payne Estate agents, especially Justine Roe. I recommend John Payne Estate Agent in Coventry city centre to anyone looking for a property to rent or buy. Fred S.

review by Fred S

Reply from agent

Thank you so much for your kind words and positive feedback! 🌟 We’re thrilled to hear that you had such a great experience with John Payne Estate Agents and that Justine Roe made such a positive impact. We always aim to provide professional, friendly, and dedicated service, so it’s wonderful to know that we met your expectations. Your recommendation means a lot to us, and we’re always here to assist with any future property needs. Wishing you all the best! 🏡

5.00 /5

We are landlords for a number of properties which Payne Associates manage on our behalf. We have always found them most reliable, efficient and friendly to deal with. A Professional business that I would highly recommend.

review by Marilyn Morgan

Reply from agent

Morning, thank you for leaving such a great review. it's always nice to receive such positive feedback.