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John Payne Estate Agents - Lettings & Property Management

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Very professional staff, easy referencing process and not long waiting times. We had renovation done in the property we were moving in which made the property to be in a very nice condition when we moved in. Overall I recommend this agency.

Reply from agent

Thank you for your wonderful feedback! We're delighted to hear that you had a smooth experience with our team and found the referencing process efficient. We always aim to ensure properties are in great condition, so we're glad the renovations met your expectations. Your recommendation means a lot to us, and we look forward to assisting you again in the future!

5.00 /5

Very professional and friendly. The process from viewing to hand over was seamless. Inly agency i felt is more service focused than money oriented. Thank you very much.

Reply from agent

Thank you for your fantastic feedback! We're so pleased to hear that you found our team professional and friendly, and that the process was seamless. Providing a service-focused experience is our priority, so it means a lot to know you felt that way. We truly appreciate your support and look forward to assisting you again!

5.00 /5

Excellent service with everything taken care of from start to finish. Very friendly and polite staff who got back in touch with me very quickly with all questions asked. Thank you for making the process really easy for me.

Reply from agent

Many thanks Stuart for your 5* review and very kind words this has been shared with Justine and the lettings team. I am glad that we were able to support you and found the system efficient in securing your beautiful new home, I hope you have settled well? John Buckby Lettings Manager

5.00 /5

The service from John Payne was absolutely nice, the apartment was breathtaking and the agent Tiegan Slater was supportive all through the process.

Reply from agent

Many thanks Ayanda for your 5* review and kind words these have been shared with Tiegan and the lettings team. I am so glad Tiegan was able to assist you on the process of moving into your beautiful apartment I hope you have settled well? John Buckby Lettings Manager

5.00 /5

Very good experience with them in my recent move. I was well informed throughout the moving process and they organised everything with top notch professionalism to have a smooth move!

Reply from agent

Thank you so much for your wonderful feedback! 🌟 We’re thrilled to hear that your moving experience with us was smooth and professional. Keeping you well-informed and ensuring everything goes as planned is always our priority. If you ever need assistance again in the future, don’t hesitate to reach out. Wishing you all the best in your new home! 🏡

5.00 /5

Very helpful and considerate agents. They helped us find a house and move it smoothly. They considered our needs timely

Reply from agent

Many thanks Grace for your 5* review and kind words these have been shared with Justine. I am glad we were able to support you to get you moved in so quickly into your lovely new home, I hope you are settling well? John Buckby Lettings Manager

5.00 /5

Having dealt with them for many years I have always found them to be excellent with an high level of professionalism

Reply from agent

Many thanks Ian for your 5* review and feedback that has been shared with the team. We thrive to give good efficient service to all our Landlords, so appreciate as a long-standing Landlord that we continue to do so and look forward to continue working with you ahead. John Buckby Lettings Manager

5.00 /5

We just move. a wonderful experience. an agency full of dedication and seriousness. the agents were very helpful! thank you!

Reply from agent

Thank you so much for your kind words! 🌟 We’re thrilled to hear that your move was a wonderful experience. At John Payne Estate Agents, we pride ourselves on providing dedicated and professional service to make every step of the process as smooth as possible. It's fantastic to know our team was able to assist you effectively. If you ever need any further help or advice, don’t hesitate to reach out. Wishing you all the best in your new home! 🏡

5.00 /5

Good service...fast and accurate processing...happy with the service

Reply from agent

Thank you for your kind words! 😊 We’re so pleased to hear you were happy with our fast and accurate service. Providing a smooth and efficient experience is always our top priority. If there’s anything else we can assist you with, don’t hesitate to reach out. We’re here to help! 🏡 …

5.00 /5

Very professional and great guidance all through the process.And they didn't ask for any holding deposit, you pay your rent and deposit after all the processes checks are complete.hoping to continue letting and refer anyone to them .

Reply from agent

Thank you so much for your kind words and positive feedback! 🌟 We're delighted to hear that you found our team professional and our guidance helpful throughout the process. Ensuring transparency and a hassle-free experience, like completing checks before requiring any payments, is very important to us. We’re thrilled that you're happy with our service and are considering referring others to us—it means a lot! If there’s anything we can do to assist you further or improve your experience, please don’t hesitate to reach out. We look forward to continuing to provide excellent service. 😊

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Address

23 Warwick Row, Coventry, CV1 1EY, UK, CV1

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