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John Payne Estate Agents - Lettings & Property Management

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Due to an advancement in our careers, we had to make a big decision to move halfway across the country to Coventry from the South Coast. The team at John Payne were super helpful in working around our restricting timeframe and, being such a large distance, our unavailability to be present in person to a lot of the meetings that were required. Amelia was our main contact throughout the whole process and she was brilliant at helping the whole ordeal super seamless and stress-free during what would be a high stress process. Unfortunately she was unavailable when we went to pick up our keys, but John was there to help out and couldn't be more helpful if he tried! We appreciate everything they have done for us, and we're super happy with the results! Thank you!

Reply from agent

Thank you so much for your kind words and for trusting John Payne with the management of your property during such an important transition. We completely understand how challenging it can be coordinating everything from such a distance, so we’re delighted to hear that Amelia and the team were able to make the process as smooth and stress-free as possible for you. We’ll be sure to pass on your lovely comments to Amelia and John — they’ll both be thrilled to hear them. It was a pleasure assisting you throughout the process, and we’re so pleased you’re happy with the outcome. We wish you all the very best with your move and exciting new chapter on the South Coast! Kind regards, The John Payne Team

5.00 /5

I’ve just recently registered (free)with this letting agency and so far my experience has been really positive. They regularly send me property options that match my budget, which really helps me in my search for a home. I truly appreciate their service I also called them and felt comfortable speaking with them they were patient, friendly, and happy to help.

Reply from agent

Thank you for your lovely review! We’re so pleased to hear that your experience with us has been so positive so far. It’s great to know that the property updates we’ve been sending are helping with your search, and we’re especially glad that you found our team patient, friendly, and supportive when you called. Providing helpful and approachable service is something we really pride ourselves on. Thank you again for taking the time to share your experience, and we look forward to helping you find the perfect home! Kind regards, The John Payne Team

5.00 /5

I found the estate agents really perlite and friendly the property was in great condition and I'm happy with everything

Reply from agent

Thank you for your lovely review! We’re so pleased to hear that you found the team polite and friendly, and that you were happy with the condition of the property. It was a pleasure assisting you, and we really appreciate you taking the time to share your experience. We wish you all the best in your new home! Kind regards, The John Payne Team

5.00 /5

Cara was a brilliant agent and ensured everything was done smoothly for both parties

Reply from agent

Thank you for your kind review! We’re delighted to hear that Cara provided such a brilliant service and ensured everything went smoothly for all parties involved. … More

5.00 /5

Had a seamless experience with John Paynes. First with Amelia and then Cara. Both genuine and straightforward to deal with. Get back via email promptly and easy to get hold of via phone to answer any questions. Best agents I have used so …

Reply from agent

Thank you so much for your fantastic review, Scott! We’re delighted to hear that you had such a seamless experience with John Payne. … More

5.00 /5

I have been very happy with the experience, everything has ran smoothly and cant fault anything. All the staff I have spoken to are very friendly and helpful

Reply from agent

Thank you for your lovely review! We’re so pleased to hear that you’ve been happy with your experience and that everything has run smoothly throughout the process. … More

5.00 /5

Brilliant service, very supportive and happy to answer any questions with the most information possible

Reply from agent

Thank you for your lovely review! We’re delighted to hear that you found our service brilliant and supportive throughout your experience with us. … More

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23 Warwick Row, Coventry, CV1 1EY, UK, CV1

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