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Streets Ahead

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

Clueless, lack professionalism

Reply from agent

Dear Isa, thank you for taking the time to let us know about your experience, we appreciate your feedback. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. We would love to make things right if you would give us another chance. Kind regards, Customer Care Team.

1.00 /5

In Response to the company’s comments. What part of ‘I have not personally used these so called estate agents’ is hard to understand. Regarding the owner. It’s not hard to see who Steven Wayne is to the company there’s enough material online to suggest this. You are correct I won’t be calling. Why would I wish to interact with such people. I just wish for people to know my humble opinion and findings. Good luck in your future endeavours. Regarding DISHONEST , RUDE … borderline evil what they have done to the elderly of the area I have not personally used these so called local honest estate agents due to not having properties. I am a person of the community who supports elderly people and addresses any issues they may be having. Due to the nature of my work I have been forced to write this review on behalf of the people who have been mistreated by this company. These people cannot comprehend writing a Google review. It’s come to the point where time and time again I have heard bad things about this agency regarding dishonesty and having an agenda which does not consider the clients best interest at all. I have seen the owner on social media portraying himself as a good local business man. And also pretends to be a part of MY community. The amount of innocent people who are elderly who have been mistreated and made fun off when they try to visit the office is ridiculous. I have heard this from within my community and many other cultures. There seems to be a trend of individuals who belong too ethnic minority groups. If a company can take advantage of an elderly person it says a lot about the services they will provide as a whole.

Reply from agent

What a strange review, you have never dealt with us yet you have an opinion. Surely if you know who the owner of the business is surely you would contact me to discuss issues you may feel are happening which aren't I don't know who you are to make these accusations but if you genuinely feel we have done something call us instead of hiding behind a google review our number is 020 8958 1118 I'm guessing you wont call though

1.00 /5

I hope no one has to have the awful experience I had on my first property purchase. God save you coming across with Daisy Maher, bully, pushy agency, prison officer would be more appropriate job, shouldn't treat first time buyers this way.

Reply from agent

Hi Kalman, I'm so sorry that you've had this experience with us. We've been in touch with our Lower Addiscombe branch, where Daisy is based, to find out what went so wrong with this purchase. This is not how we want our customers to feel. Are you able to email me any other information? My email address is: streetsaheadsocial@gmail.com. Thank you - Rebecca

1.00 /5

Poor communication - do not return calls for days and days on end. When you do finally get to speak to the 'right' person, the attitude is so poor and unprofessional! If I were the Vendor selling the house I was after viewing, I would be extremely disappointed with the 'service' this agent is offering.

Reply from agent

Dear Danny, thank you for taking the time to let us know about your experience, we appreciate your feedback. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. We would love to make things right if you give us another chance. Kind regards, Customer Care Team

1.00 /5

Very poor communication. Went to view a property, and submit my offer. and then no respond at all for 4 days then i found out it has been let.

1.00 /5
Reply from agent

Hi George, we would love to know why you only left us 1 star with no review. We strive for excellent customer service and wish to make things right. If you would like to talk about why you are dissatisfied please contact us directly. We hope we can change your views for the future. Kind regards, The Customer Care Team.

1.00 /5
Reply from agent

Hi Jimmy, we would love to know why you only left us 1 star with no review. We strive for excellent customer service and wish to make things right. If you would like to talk about why you are dissatisfied please contact us directly. We hope we can change your views for the future. Kind regards, The Customer Care Team.

1.00 /5

I’m really not the one to leave reviews but they must be deleting there bad ones from here. Horrible customer service, only stayed in a property managed by them for six months. Check their trust pilot reviews the truth is on there from many other customers.

1.00 /5
21.02.2021

Horrible Customer Service Pretty sure their deleting their bad reviews would not recommend this Estate Agent title says it all. Check their trust pilot reviews for the honest opinions.

Reply from agent

Hi Coya, thanks for getting in touch. We are really sorry that you've had bad customer service. We are looking into this for you. If you have any further information, please do private message us, so we can investigate. Thanks, Rebecca

1.00 /5

I’m really not the one to leave reviews but they must be deleting there bad ones from here. Horrible customer service, only stayed in a property managed by them for six months. Check their trust pilot reviews the truth is on there from many other customers.

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Address

148 Brighton Road, Coulsdon, Surrey, CR5 2ND, South East, UK, CR5

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