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Michael Poole - Coulby Newham

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Sheetal was a massive help throughout the checkout and deposit process after we left the property we rented. Very mutual between us and the landlord and had our best interests at heart with our situation. Thank you!! Highly recommended!

Reply from agent

Thank you Emma, we're pleased you we're happy with the check-out service Sheetal provided. Best wishes moving forward

5.00 /5

We recently had our properties valued by Jenna and I can honestly say the experience was excellent from start to finish. Jenna was professional, knowledgeable, and incredibly thorough. She took the time to properly assess each property and clearly explained her reasoning behind the valuations, which gave us a lot of confidence in the figures provided. What really stood out was her attitude and work ethic. She was friendly, approachable, and clearly very passionate about what she does. It’s refreshing to deal with someone who is both highly competent and genuinely cares about providing a great service. If you’re looking for someone reliable, professional, and extremely good at what she does, I would highly recommend Jenna. Absolutely amazing service.

Reply from agent

Thank you Bill for such a detailed and positive review. Jenna is certainly passionate about ensuring we deliver a great servive to our clients, she will be over the Moon that you recognise this

5.00 /5

Emma and Raphael were fantastic in helping my partner and I secure our new flat. Everything was handled incredibly quickly and seamlessly, with clear and consistent communication throughout the entire process. What could have been a long and stressful experience was made smooth and efficient thanks to their professionalism and support. My partner and I are really looking forward to moving in, and we would highly recommend them to anyone.

Reply from agent

Thank you for the excellent review. Likewise, you’ve been a pleasure to deal with.

5.00 /5

Andrea and team have been so helpful and friendly throughout the entire selling process. Jenny has been especially helpful in keeping on top of the conveyancing and progressing this to ensure a swift completion. Would highly recommend!

Reply from agent

Thank you for the 5 star review and kind recommendation Kim, all the best to you and Sam for the future

5.00 /5

Thomas Morris have been brilliant throughout our house sale. We have dealt with many estate agents over the years both personally and professionally and I would definitely use Thomas Morris again. From valuation, sale and after sale we felt well supported with regular updates and communication which is very important. The whole team were very good with special thanks to Andrea and Jenny.

Reply from agent

Great to hear that our St Neots team supported you from start to finish Jo. Thank you for choosing Thomas Morris, best wishes moving forward

5.00 /5

Quick sale with great communication. Felt they were definitely working for us unlike my previous agent.

Reply from agent

That's great feedback Helen, thank you

5.00 /5

I recently rented a property through Thomas Morris and the process was very smooth and fast. Especially with the help from Billie who was very informative and quick in response to any queries I may have had. Great service

Reply from agent

Thank you for recognising Billie's hard work Rhys, really appreciate the 5 star review

5.00 /5

We work with Houseman as a cleaning contractor on a number of end of tenancy jobs - what stands them out for us is that they are professional, flexible, understanding and provide clear, concise instructions and information on the properties in question, and clearly have high standards in terms of tenants - a pleasure to work with

Reply from agent

Thank you for the excellent review. We value our business relationship with you.

5.00 /5

I had a great experience with the agency while arranging my accommodation. The process was smooth and professional. …

5.00 /5

I'm pleased to share a review of my recent excellent experience with Thomas Morris lettings service. I found myself in a difficult position in the run up to Christmas when the tenants left with no warning or notice given, and the property required a top to bottom redecoration and deep clean to get back on the market as fast as possible. Sheetal was exceptionally supportive and knowledgeable, advising on and liaising with contractors to get the necessary work done as fast as possible. She really went above and beyond to help turn a difficult situation into a really enjoyable and positive experience. I am so grateful for her help, as well as her deep knowledge of the legal requirements around end of tenancy, deposit retention etc. An absolute credit to the business and outstanding member of the team. Chloe was extremely helpful with advice and guidance in handling the abrupt departure of the tenant and in the process of remarketing the property. In particular I was grateful for her local knowledge of the market that helped guide the setting of the new letting fee, which was successfully achieved. In addition, her efficient handling of property marketing, booking viewings, and progressing application paperwork and financials meant the new tenant was able to move in just a week after viewing, and just two months after the last tenant left. Finally, I have been supported by Reanna in the early days of this new tenancy and she has also been very helpful and efficient. I look forward to continuing to use Thomas Morris and I'm delighted to recommend their excellent team and service!

Reply from agent

Thank you so much for your detailed and praiseworthy review. Our Lettings and Client Services teams will all be absoltuely delighted that they were able to deliver for you

Contact details
Sales Phone:

01642 288299

Opening hours

Unknown

Address

Unit E Parkway Centre, Coulby Newham, North Yorkshire, TS8 0TJ, North East, UK, TS8

Managed by David Poole our Coulby Newham branch opened in March 2000. This office covers Coulby Newham, Marton, Nunthorpe, Hemlington and Stainton areas. Located at the Parkway Centre it is ideally located close to excellent free car parking.

Our team

Colleen Forsyth

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