My parter and I have dealt with both Adele and Olivia at this branch and have found them both to be lovely. Very professional, friendly and on the ball. They have been quick to get back to us and arranged viewings for us on several properties. We are now purchasing one of those properties and are so impressed with the service so far, we are now using JW Wood conveyancing for our purchase.PositiveResponsiveness, Professionalism

After a bad experience with 2 previous estate agents, I decided to use JW Wood. Very pleased with the service that they provided, they far excelled the other agents I had used. Very professional and kept me informed throughout the whole process. I will use them again in the future and would recommend them to anyone selling their home if they would like to use a competent estate agent. Samantha went above and beyond, chasing up the many issues from lower down the chain. Very friendly and professional.PositiveProfessionalism

We recently moved house with JW Wood handling both our sale and purchase, and would have no hesitation using them again. Everyone who helped us during the process was professional and great at their job, but at the same time very friendly and down-to-earth with a genuine desire to help things to progress as quickly and smoothly as possible. Pricing was reasonable and comparable with other agents - and excellent value for the service received. On the sale side, Alex took some great photos despite a dreary day and provided helpful advice on the valuation, which was in line with our expectations. Dell, Olivia and Clare at the Consett office provided extremely prompt updates and valuable advice during the selling process. Because of interested buyers already on JWW's books, we had viewings lined up even before the property went live online. On our purchase there were several unexpected technical issues that had to be resolved during the conveyancing process and this took some time (through no fault of JWW). Louise did a superb job of keeping everyone in the chain informed of the latest situation while helping to chase solicitors and facilitating communication to speed things along, all with a very friendly yet professional approach. If it wasn't for her responsiveness and enthusiasm to see progress, it would have taken even longer than it did. Sometimes glowing online reviews are hard to trust, but please be assured that this one is genuine. Thank you to the whole team at JW Wood for making what turned out to be quite a long and complex process as smooth and pleasant as it could have been.PositiveResponsiveness, Professionalism

J W Wood have been a pleasure to work with during the purchase of our dream home. Olivia was polite, efficient and very approachable. She kept us informed every step of the way and ensured that our queries were dealt with quickly and stress free. She liased between us and the seller which took alot of hassle out of the process of buying and meant that we were able to have our offer accepted quickly and enjoy the process of being first time buyers. We would recommend J W Wood to anyone. Thank you for making the process of 'getting on the property ladder' so stress free and easy!PositiveResponsiveness, Professionalism

Bought a house through JW Wood and they were super helpful throughout the entire process. Unfortunately our sale took a good amount of time (22 weeks for a vacant property with no chain involved!) but that was due to delays beyond the agents control. Throughout the entire process and out of all the people we dealt with, I had upmost trust in Kelly, who was our case manager, and Olivia who always seemed to answer the phone when I called in. Both were super very friendly and keen to help. They supported me with advice on how to chase things up with the solicitors and we are really happy with JW Woods service.

I had a very negative experience with another agent so made the decision to switch to JW WOOD. After I'd had my house on the market with no offers for 5 months, I had 4 offers within 3 weeks with this company! They have been extremely efficient, professional and responsive from the beginning, starting with a very detailed valuation meeting with Chris. The sales team after this were superb and Olivia Slusher dealt with the majority of viewings and feedback; Olivia has been absolutely professional and effective throughout. The team communicated with me and each other at every step, keeping me fully informed. I can thoroughly recommend.PositiveResponsiveness, Quality, Professionalism, Value

Olivia and Clare were so helpful, responsive and professional. They explained everything to us, as we are buying in the UK for the first time in 20 years. They made the house hunt and offer go very smoothly. Great communication, always there to help when needed. Still waiting for the main JW Wood conveyance company to refer us to a solicitor, however, but that's not due to lack of help or will on behalf of this estate agent at all. I'd highly recommend this estate agent to anyone looking to sell or buy a home in the Consett area.

I have bought via JW Wood in Consett several times now, and can say the buying process from start to finish is always easy. They are a great branch, with staff that provide a great service and are always happy to help! I have recently be dealing Olivia and Adele who have been amazing and are a pleasure to speak to.PositiveResponsiveness, Professionalism

Adele and Olivia have both been very helpful and supportive in helping us through the purchase of a new home. Giving us advice and sending encouraging emails while we were in the process of selling our current home. I would not hesitate to use JW Woods in the future and would recommend them to anyone who is looking for an estate agent.PositiveResponsiveness, Professionalism

Being of a certain age and having no expereince of selling propery for nearly 40 years the Consett staff have quided us through with patience and kept us on the right road. Wonderful photos!PositiveResponsiveness, Professionalism