Always friendly and very helpful, our sale and purchase was handled by Adele who was always cheerful and with out a doubt went the extra mile, in what was a very complicated and drawn out process due to no fault of ours or woods. Very Happy and fingers crossed we get across the line soon. Thanks to you all Lynne and Keith.PositiveQuality, Professionalism

I should’ve known better to put my business through JWW Estate Agents immediately. I was originally with another broker in the area for 6 months and no sale. Within a week of putting it on with JWW my house was sold. Very grateful for the service throughout from start to finish. Highly professional, very knowledgeable and an expert in this area. Thank you!

I have to say after an awful buying experience using one of the on line competitors, JW Wood have been absolutely fantastic, Adele and the team have been so helpful right from the start of this process, and I would have no hesitation in recommending them. Excellent customer service.

The Team at JW Wood Estate agents Consett including Alex Clare Adele & Olivia were professional knowledgeable responsive and proactive. Communication was excellent throughout. Would 100% recommend.PositiveResponsiveness, Quality, Professionalism, Value

Great experience with JW Wood. I didn't really know what to expect as a first time buyer but olivia really helped make everything very easy for me. Great at keeping intouch and we're quick to sort everything out.

Chris, Adele and the other ladies at the Consett office have provided service which has been second to none. They kept me up to date daily in a swiftly moving market and my queries, no matter how trivial, were always answered in a pleasant and efficient manner. I have no hesitation in recommending this team.

We have been house hunting for a long time and every time a house of interest has become available through the Consett branch of JW Wood I have found the service to be excellent. I mostly have dealt with Olivia but also with the other ladies and have found them all to be responsive and helpful.PositiveResponsiveness, Professionalism

Fantastic service from the team .. first communications with Adele were welcoming and informative and Olivias experience shone through from intial viewings and questions all the way through to the purchase of the house . Olivia steered us through with a steady hand from start to finish and was very professional throughout the whole process .Highly recommended .

Great service from Adele, Olivia and Alex this is the second time I have used wood to sell my house. They were very professional they got my house up for sale really quickly and took brilliant photo’s. They were very helpful and friendly

Firstly I have never used this Estate Agent before, however they came highly recommended by a friend of my Dad. In simple terms if there was a 6th star then I would have given them that. From the very beginning they have been ultra professional in everything they have done. The process and the communications have been prompt and user friendly as everything was made clear and my understanding was checked at every stage. The ladies in the office are very polite, helpful and efficient and are a credit to the organisation however I must make a special mention of Adele. This lady is the person whom I have dealt with the most and she deserves to be recognised. She went above and beyond the normal protocols when dealing with me and was patient in giving me time to make the necessary decisions. She explained every stage and kept me up to date on the activity which I really appreciate, thank you Adele. The whole process from beginning to end has been so easy and I cannot thank and praise them all enough. From the lady who completed the photography to a very high standard, to quick placement onto the website, the advice on a realistic asking price, to the offer of support with Mortgages and Legal Services, in my opinion you simply cannot go wrong. While I have no experience of using them for property management, if they have the same people involved with the same standards I do not see there being any issues in this area either. I highly recommend this Estate Agent to anyone thinking of selling a property.