We have just worked with Robsons, and their team and service have been superb. Sandra in particular has followed us up and helped chivvy my mother in law"s purchase along. The personal touch from Robsons has been so reassuring and we wouldn't hesitate to work with them again or recommend them. We are so grateful.
Robsons have been very efficient especially during a difficult year (Covid). Sandra in particular was very friendly and approachable. Highly recommended.
I am not going to say I don’t recommend you because I don’t think that is fair but maybe some advice. I thought - What Robson Amersham could do better for people who are not millionaires but just want to invest their hard earned savings in a modest property. - when you take a prospective buyer’s details down and say you are going to pass them on to another agent, please do that. 😔 - listen to what a prospective buyer is requesting and give them the chance to talk about what they are looking for. Try not to sound like you are in a rush, the person on the receiving end might be new to this and will think you are not interested in them and this might put them off buying a property with you.😣 - finally if a prospective buyer calls to view a property and you ask them times they are available to view - maybe work around those times or give options for alternative times instead of booking them in a time they can’t make. 🤯 I think that’s it, thank you Robsons.🙂
Pre Sale- Hope you are well. Just wanted to say a big big thank you to the Robsons team in Chorleywood for all their hard work in trying to sell mum’s house. We were with another agent for 16 months who were unable to sell the house and within 2 weeks your team brought people to the property who were ready to buy. They were not time wasters which is what we had with our previous agent. The way in which you marketed the property and contacted prospective buyers to view was outstanding. We are really happy with the service we received from you and mum is now able to settle in her new home. Post Sale- Thank you for your email and for all the calls and help today. It was so comforting to have you keep in touch with us so well. If only other agents could take a leaf out of your book! The way in which Robsons has conducted themselves throughout the sale from the initial contact with Neil to now and your calls today is truly commendable. All my praises don’t do enough justice to how amazing you have been!
I wanted to write a quick note of thanks in helping secure our property, over the past few months. We have found Sandra Wallond at Robsons in Chorleywood to be efficient and proactive. Our interactions have been pleasant and informative. We have always felt that she had our best interests, offering advice when needed and helping put our perspective forward to the vendor when required. This has ultimately brought about the sale and exchange in a timely manner. We would not hesitate to work with Sandra (and Robsons!) again in the future. Thank you again.
Our property was recently and highly successfully marketed via the Robsons Chorleywood office. Over the years and recently we have worked with a wide range of estate agents across the UK, both as vendors and purchasers. Our experience with Robsons Chorleywood was by a clear margin a significant step above others due to a number of factors: total professionalism, a highly efficient office; clear and comprehensive paperwork; a compelling brochure; a large database of potential purchasers; a polished system for viewings; and excellent communications, not only of facts such as appointments but also of the softer aspects such as advice on presentation, feedback on viewings, and aspiration management. Above all the team were hugely approachable, always had time to advise and support, and brought a human and personal touch to what is universally an emotional and stressful episode. We wish to pass on our public thanks to Neil, Sandra and Sanna for all their efforts on our behalf. We would gladly recommend Robsons to our friends and acquaintances.
Hi Sandra We cannot thank Robson’s enough for the fantastic work the team have done in the marketing and very quick sale of the property. From first contact, I was told you have a portfolio of possible buyers, which many mentioned to us this could just be a sales pitch. But no, as soon as we signed on the dotted line, right the way through Robson’s delivered to a very high standard. We achieved the asking price and had regular meaningful updates and not too many. Thank you all for a job well done and would highly recommend your services. Kind regards. Ian
Really appreciated your help throughout. Although you were acting as an agent for the Sellers , it also felt to us both, as the buyers, that you were also acting for our interests too. From offer to final completion, Sandra's communication was prompt and clear. Sandra kept us all updated including upon our chain to make sure this purchase went through. I have dealt with many estate agents personally and professionally but found Sandra's professionalism second to none. Even when things got delayed or bogged down within our chain she didn't add any undue stress on us which I have found with some other agents. I would definitely recommend Robson's agency to friends and family.
Just to say a massive thank you for all your help with purchasing our new house. Sandra was so helpful, always available and provided a thoroughly professional service.
I can not rate the team at Chorleywood high enough - their professional attitude is refreshing to deal with and should be an example to others. Well done Neil, Sandra, Sanna and Chris.
Unknown
Unknown
2 New Parade, Chorleywood, WD3 5NJ, UK, WD3