My dealings with the Katie, Laura and Issy at Northwood Chester Maintenance Dept has always been very positive. They are very helpful, friendly and knowledgeable. I would highly recommend contacting them as they always have the answer to any problems to do with property maintenance issues. Always a pleasure.

The service I’ve received at Northwood has been great, the maintenance department have been so easy to deal with. Laura is polite and helpful with any request, her and Katie Gleeson communicate well so I’m never having to explain myself again whoever I’m dealing with and can always get the help I need, can’t recommend them enough.

I honestly can’t recommend Katie Gleeson at Northwood highly enough. From start to finish, she has been an absolute pleasure to deal with. Katie is incredibly helpful, understanding, and genuinely kind, which makes such a difference when navigating what can often be a stressful process. She always takes the time to listen and explain things clearly, ensuring that everything runs smoothly and that you feel supported every step of the way. Her communication is excellent — she’s quick to respond, proactive in finding solutions, and always makes you feel like you’re her top priority. What really stands out about Katie is her kind and approachable manner. She treats everyone with such respect and warmth, and it’s clear she truly cares about the people she’s helping. It’s rare to find someone so professional yet so personable at the same time. If you’re looking for someone who goes above and beyond, who’s both reliable and compassionate, then you’re in the best hands with Katie. She’s a real credit to Northwood, and I’m so grateful for all her help and support!

The team is incredibly helpful. Ellie has been kind and helpful throughout the process. From viewing to moving into the property, everything went very smoothly.

The move to the new property was fairly quick and completely painless. Helpful steps that guided and along the way. Any questions were answered quickly via email or on the phone, Lorna was very helpful.

I would like to sincerely thank Lorna for her incredible support during a very difficult time in my life. I had just come out of a relationship and suddenly found myself without a place to live. I was relying on friends and family for temporary accommodation, and it was a very emotional and uncertain period. Thanks to Lorna’s swift and professional assistance, I was able to secure a rental lovely cottage in Guilden Sutton, Chester. The whole process was handled quickly, smoothly, and with great care. Lorna was kind, supportive, and highly professional from start to finish. I would wholeheartedly recommend her services to anyone looking for a property. She truly goes above and beyond to help. Thank you so much, Lorna

Excellent service from initial enquiry to move in date

The staff were so lovely and very quick to respond when we had queries or needed help with anything. As first time movers, we were very nervous but Northwood were brilliant and helped us every step of the way. Would absolutely recommend.