Highly recommend using J W Wood. They have been super efficient throughout and a very friendly and helpful team. Great to be able to pick up the phone and speak to real people and not just a machine. Thanks to Tracey and Chloe and everyone else for everything you have done to keep things moving smoothlyPositiveResponsiveness, Quality, Professionalism, Value

We asked JW Wood to handle the sale of our property, and had good, efficient and supportive service from a team of people who knew what they were doing and understood the local property market and customer baser. They also had empathy with you as the vendor. Very pleased with the service we got from them.PositiveResponsiveness, Quality, Professionalism, Value

I dealt with Chloe Rodgerson from my first point of contact and she was absolutely brilliant, very professional and quick at responding to any calls or emails. I would definitely recommend this agency to anyone looking to buy or sell, it is not often you get such a great service. I don't often write reviews but felt this was worth a post.PositiveProfessionalism

This JW Wood team helped sell my previous house. Adrian Siddall professional from the start. Chloe Rodgerson’s help and reassurance along with Tracy Bowen was outstanding. I was so happy to be dealing with the friendly yet professional team again in buying my new home. Vicky Robinson has been so pro active and helpful. Thank you allPositiveResponsiveness, Quality, Professionalism, Value

I am only half way through my sale so to speak but my experience with JW Wood Chester-Le-Street has actually been wonderfully pleasant. Not even in just one aspect, their communication overall has been second to none. I would like to specially mention Tracy Bowen. She was such a delight to speak to and took the time to stay behind a few minutes, on good friday, after going back and forth, just to tell us that our offer had been accepted. Truly customer service driven

Second time we’ve used JW Woods, customer service is second to non with Tracy and Chloe orchestrating our sale perfectly. They’re always happy to help and keep you up to date on sale activities - professional and personal in equal measure. All round great service.PositiveResponsiveness, Professionalism

We had a great experience with JW Wood from start to finish. Tracey and Adrian were the first people we dealt with then after sale it was Kelly Mahoney at Durham office. I spoke to Kelly every day pretty much (nightmare for her!), she was always very helpful and more proactive than our solicitors! Would highly recommend.PositiveResponsiveness

From start to (the almost finish of selling our property) JW Wood have been excellent. They have been professional, they have kept us updated in terms of buyers and the ongoing progress during the sale process. Their customer service has been great, from the start, taking time to fully inspect the house, taking photographs and the sale aspect which has exceeded our expectations. We have had very regular communication from the Chester le Street team and cannot fault them. Would highly recommend JW Wood to anyone thinking of buying or selling a property.PositiveProfessionalism

JW Woods Chester le Street have been outstanding during my recent house sale. Their professionalism and dedication to ensuring customer service that is second to none has been at the forefront of the whole experience. Adrain ensured that our property was valued and marketed going the extra mile to ensure this was done swiftly with a real personal approach and was happy to answer any questions I had. The sales staff have been fantastic arranging viewings and feedback. A huge extra THANK YOU must go to Chloe who has dealt with my property and ensured that with her enthusiasm, professionalism and knowledge of the industry the sale is in the best possible position to proceed to completion. All of my questions were answered and I was made to feel at ease in what can be a stressful situation. My only hope now is my dream property is marketed by J W Woods as I would be delighted to deal with the branch as a purchaser. I would not hesitate to recommend the team to anyone.PositiveProfessionalism

Brilliant throughout the whole process of selling our house and buying a new property. The agents were professional, knowledgeable and also had a personal touch. Chloe was very responsive and looked after us in terms of viewings and offers then once offers had been accepted Gill kept us in the loop with everything that was happening in the chain. We were in a really long chain that had many issues and delays along the way which was of no fault of JWWoods. I do feel however that Gill went above and beyond to try to resolve these issues and hurry others along in the chain that she was praised by our solicitor also. Would recommend and use again.PositiveResponsiveness, Quality, Professionalism, Value