From start to (the almost finish of selling our property) JW Wood have been excellent. They have been professional, they have kept us updated in terms of buyers and the ongoing progress during the sale process. Their customer service has been great, from the start, taking time to fully inspect the house, taking photographs and the sale aspect which has exceeded our expectations. We have had very regular communication from the Chester le Street team and cannot fault them. Would highly recommend JW Wood to anyone thinking of buying or selling a property.PositiveProfessionalism

JW Woods Chester le Street have been outstanding during my recent house sale. Their professionalism and dedication to ensuring customer service that is second to none has been at the forefront of the whole experience. Adrain ensured that our property was valued and marketed going the extra mile to ensure this was done swiftly with a real personal approach and was happy to answer any questions I had. The sales staff have been fantastic arranging viewings and feedback. A huge extra THANK YOU must go to Chloe who has dealt with my property and ensured that with her enthusiasm, professionalism and knowledge of the industry the sale is in the best possible position to proceed to completion. All of my questions were answered and I was made to feel at ease in what can be a stressful situation. My only hope now is my dream property is marketed by J W Woods as I would be delighted to deal with the branch as a purchaser. I would not hesitate to recommend the team to anyone.PositiveProfessionalism

Brilliant throughout the whole process of selling our house and buying a new property. The agents were professional, knowledgeable and also had a personal touch. Chloe was very responsive and looked after us in terms of viewings and offers then once offers had been accepted Gill kept us in the loop with everything that was happening in the chain. We were in a really long chain that had many issues and delays along the way which was of no fault of JWWoods. I do feel however that Gill went above and beyond to try to resolve these issues and hurry others along in the chain that she was praised by our solicitor also. Would recommend and use again.PositiveResponsiveness, Quality, Professionalism, Value

I can honestly say that we have been nothing but impressed by the level of service we have received from the JW Wood team at the Chester-le-Street branch in the sale of our property in under a week of being marketed. Not only have all of the team been exceptionally friendly and professional, but Adrian has been very generous with his time in advising us on properties to buy. I have dealt mostly with Tracy, who has extremely supportive in helping us with important decisions, but equally, all of our contact with Vicky, Chloe, Jill and Chris has been an absolute pleasure. I would recommend them to everyone.PositiveResponsiveness, Quality, Professionalism, Value

Flawless customer service and smooth transactions. Recommended.

Everyone we dealt with was friendly, courteous and efficient. They were a pleasure to deal with.