Woods have been fantastic start to finish especially Tracey who has gone out her way to help make the purchase as smooth as possible. She was very prompt replying to emails and calls.PositiveResponsiveness, Professionalism

"Quality Service " Very pleased with the service from JW Wood. Adrian was very professional the day he come to our house to value our property and take photographs.Vicky and all of the staff in the Chester le Street branch can't do enough to help and will go the extra mile.Would highly recommend this company.PositiveProfessionalism

Couldn’t ask for more. Vicky Robinson has been very helpful and professional throughout our dealings to buy a bungalow. Any queries have been dealt with quickly and her communications has been exemplary. Well impressed with the level of service provided. Thank you Vicky.PositiveResponsiveness

Highly recommend using J W Wood. They have been super efficient throughout and a very friendly and helpful team. Great to be able to pick up the phone and speak to real people and not just a machine. Thanks to Tracey and Chloe and everyone else for everything you have done to keep things moving smoothlyPositiveResponsiveness, Quality, Professionalism, Value

We asked JW Wood to handle the sale of our property, and had good, efficient and supportive service from a team of people who knew what they were doing and understood the local property market and customer baser. They also had empathy with you as the vendor. Very pleased with the service we got from them.PositiveResponsiveness, Quality, Professionalism, Value

I dealt with Chloe Rodgerson from my first point of contact and she was absolutely brilliant, very professional and quick at responding to any calls or emails. I would definitely recommend this agency to anyone looking to buy or sell, it is not often you get such a great service. I don't often write reviews but felt this was worth a post.PositiveProfessionalism

This JW Wood team helped sell my previous house. Adrian Siddall professional from the start. Chloe Rodgerson’s help and reassurance along with Tracy Bowen was outstanding. I was so happy to be dealing with the friendly yet professional team again in buying my new home. Vicky Robinson has been so pro active and helpful. Thank you allPositiveResponsiveness, Quality, Professionalism, Value

Second time we’ve used JW Woods, customer service is second to non with Tracy and Chloe orchestrating our sale perfectly. They’re always happy to help and keep you up to date on sale activities - professional and personal in equal measure. All round great service.PositiveResponsiveness, Professionalism

I am only half way through my sale so to speak but my experience with JW Wood Chester-Le-Street has actually been wonderfully pleasant. Not even in just one aspect, their communication overall has been second to none. I would like to specially mention Tracy Bowen. She was such a delight to speak to and took the time to stay behind a few minutes, on good friday, after going back and forth, just to tell us that our offer had been accepted. Truly customer service driven

We had a great experience with JW Wood from start to finish. Tracey and Adrian were the first people we dealt with then after sale it was Kelly Mahoney at Durham office. I spoke to Kelly every day pretty much (nightmare for her!), she was always very helpful and more proactive than our solicitors! Would highly recommend.PositiveResponsiveness