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JW Wood - Chester Le Street

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Woods have been fantastic start to finish especially Tracey who has gone out her way to help make the purchase as smooth as possible. She was very prompt replying to emails and calls.PositiveResponsiveness, Professionalism

Reply from agent

Hello Elle-Lea, thank you for your review and your kind comments about the service you have received from our Chester le Street office. Tracy is a long term and experienced negotiator and it is very encouraging to her and her colleagues to receive your comments which we have passed on. It really makes a difference to the team so once again many thanks and stay safe.

5.00 /5

"Quality Service " Very pleased with the service from JW Wood. Adrian was very professional the day he come to our house to value our property and take photographs.Vicky and all of the staff in the Chester le Street branch can't do enough to help and will go the extra mile.Would highly recommend this company.PositiveProfessionalism

Reply from agent

Thank you for your review. Adrian, Vicky and the team our encouraged by your kind comments.

5.00 /5

Couldn’t ask for more. Vicky Robinson has been very helpful and professional throughout our dealings to buy a bungalow. Any queries have been dealt with quickly and her communications has been exemplary. Well impressed with the level of service provided. Thank you Vicky.PositiveResponsiveness

Reply from agent

Many thanks for a great review. Vicky will be very pleased to read your kind comments.

5.00 /5

Highly recommend using J W Wood. They have been super efficient throughout and a very friendly and helpful team. Great to be able to pick up the phone and speak to real people and not just a machine. Thanks to Tracey and Chloe and everyone else for everything you have done to keep things moving smoothlyPositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Julie thanks for your review, Tracy and Cloe are committed to providing a quality service and it is very encouraging to them when a client takes the trouble to write a review. We are grateful and please stay safe.

5.00 /5

We asked JW Wood to handle the sale of our property, and had good, efficient and supportive service from a team of people who knew what they were doing and understood the local property market and customer baser. They also had empathy with you as the vendor. Very pleased with the service we got from them.PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Hello John, thank you for your review. We have a very experienced team in Chester le Street and it really encourages them when a client takes the trouble to send a 5 star review. We at JWW are very grateful.

5.00 /5

I dealt with Chloe Rodgerson from my first point of contact and she was absolutely brilliant, very professional and quick at responding to any calls or emails. I would definitely recommend this agency to anyone looking to buy or sell, it is not often you get such a great service. I don't often write reviews but felt this was worth a post.PositiveProfessionalism

Reply from agent

And your review is truly appreciated. All our staff try their hardest to offer the best service they can and when we get reviews like yours it makes it all worthwhile.

5.00 /5

This JW Wood team helped sell my previous house. Adrian Siddall professional from the start. Chloe Rodgerson’s help and reassurance along with Tracy Bowen was outstanding. I was so happy to be dealing with the friendly yet professional team again in buying my new home. Vicky Robinson has been so pro active and helpful. Thank you allPositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Looks like this sale was a real team effort with everyone playing their part. Thank you for leaving us a great review and we look forward to working with you again in the future.

5.00 /5

Second time we’ve used JW Woods, customer service is second to non with Tracy and Chloe orchestrating our sale perfectly. They’re always happy to help and keep you up to date on sale activities - professional and personal in equal measure. All round great service.PositiveResponsiveness, Professionalism

Reply from agent

Dan, our team at Chester le street were delighted that you came back to us many thanks and stay safe.

5.00 /5

I am only half way through my sale so to speak but my experience with JW Wood Chester-Le-Street has actually been wonderfully pleasant. Not even in just one aspect, their communication overall has been second to none. I would like to specially mention Tracy Bowen. She was such a delight to speak to and took the time to stay behind a few minutes, on good friday, after going back and forth, just to tell us that our offer had been accepted. Truly customer service driven

Reply from agent

Thank you so much for the review. We have passed your feedback on to Tracy and her colleagues and we know they will be delighted to read your kind words. Many thanks.

5.00 /5

We had a great experience with JW Wood from start to finish. Tracey and Adrian were the first people we dealt with then after sale it was Kelly Mahoney at Durham office. I spoke to Kelly every day pretty much (nightmare for her!), she was always very helpful and more proactive than our solicitors! Would highly recommend.PositiveResponsiveness

Reply from agent

Paula, thank you for your review. Tracy and Adrian supported by Kelly aim to provide a quality service and are encouraged by your kind comments. We will always be grateful for any recommendations. Once again many thanks and stay safe.

Contact details
Sales Phone:

0191 3887245

Sales Email:

chester@jww.co.uk

Opening hours
Monday-Friday: 09:00 - 17:00 Saturday: 09:00 - 12:30
Address

3 Front Street, Chester Le Street, DH3 3BQ, UK, DH3

About

Welcome to JW Wood Estate Agents, your trusted partner in the North East property market. With over a century of experience, JW Wood is renowned for delivering exceptional property services, including residential sales, lettings, and property management. Our dedicated team of local experts is committed to providing personalised, professional, and efficient solutions to meet all your property needs. Whether you're buying, selling, renting, or investing, discover why JW Wood Estate Agents is the go-to choice for property services in Chester le Street.

Our team

No team information available

Association of Residential Letting Agents
National Association of Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Relocation Agent Network
Ombudsman Services
Tenancy Deposit Scheme
onthemarket
rightmove
Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display

No awards information available

Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display

No awards information available