Although early days in my purchase I could not fail to be impressed with both Jill and Tracy. The way they have shown friendly yet professional approach and service, always keeping me informed and aware of progress etc. Thank you both.PositiveResponsiveness, Professionalism

Brilliant service from a very thorough valuation by Julian to both Tracey and Chloe based in Chester Le Street branch.They kept us updated regularly and the property sold within 2 weeks. Will certainly use again.

Honestly couldn’t recommended these enough! Jill has been amazing so far & Tracy is always so lovely when I call in & get through to her. They’re both so welcoming whether it’s via phone email or in person.

Very recently dealt with Tracy from the Chester Le Street branch agreeing a purchase, the seller lived on the opposite side of the world. Tracy was very efficient and managed to secure the property for me quickly, responded to emails/calls quickly. Thanks Tracy and JW Wood!

From our initial meeting with Adrian, who carried out the survey and valuation, and took all photographs to enable a superb presentation, then dealing with Chloe and Tracy who handled everything whilst maintaining a good sense of humour, we have received a very professional service. Highly recommended.PositiveResponsiveness, Quality, Professionalism, Value

I always expected buying my first home to be extremely stressful, but Tracy made it as easy as it could have been so far. She has been extremely helpful to me as a newbie, she was very responsive to my endless questions and concerns. A huge thank you to the staff at JW Wood Chester-le-Street.PositiveResponsiveness, Professionalism

Really impressed with JW Wood throughout the process of buying our bungalow. Nothing was too much trouble from wanting to view the property a number of times to answering our queries of which there were many. Special mention and thanks to Gill Anderson in after sales without whose help and support as our contact and intermediary with the sellers and solicitors I doubt we would have completed when we did - thank you Gill so much.PositiveResponsiveness, Professionalism

Excellent service by the team at JW Wood Chester Le Steet branch. As first time buyers, we were made to feel very comfortable throughout the whole process and would definitely recommend. In particular, Samantha was very helpful and kept us very well informed.

I was very impressed with the professional service I received from this company whilst selling my property in Chester le street. Their advertising strategy is excellent so they found me a buyer quickly . Sales consultant Tracey Bowen is very efficient and kept me fully informed throughout the process.PositiveResponsiveness, Professionalism

Really fast service from valuation to the house been advertised was a couple of days. Once it sold Tracy was fantastic at keeping me up to date almost daily so I knew how things were progressing. Very happy with my decision to sell with woods.