Paul Wallace were an absolute God send from start to finish with the moving process. Previously we had tried another agent to move house and were unsuccessful due to the volume of traffic with the stamp duty holiday. Then we tried Paul Wallace. Game changer. Jon from the Cheshunt office sold our house on the first viewing and was so attentive throughout the whole process. The solicitor, Robert, that was recommended was also so efficient and went over and above what he should do for us. The service felt very efficient and professional yet also personal at the same time as we weren’t just a number that earnt commission for a faceless agent we were people and the emotional impact of moving etc was in mind at all times. Then there was Joe. When I say we can’t thank him enough we mean that. The service he provided was so heartfelt and thorough. He presented himself as a real person to us throughout the whole process and his down to earth, knowledgeable manner was so assuring throughout the moving process with our 11 week old baby. It felt like he understood how much a move meant to us and was right there with us. Definitely have a nice bottle of wine winging it’s way to the Hoddesdon office for you Joe. You and Robert Dawson (the solicitor working in partnership with Paul Wallace) were instrumental in this move and we are so grateful as we know it would not have completed in the timeframe needed if it wasn’t for you both front running this for us. We would never use another agent again, see you when we sell this house!