During my time at the property, the staff at Northwood have been professional, communicative and quick to respond to any issues I've contacted them about.PositiveResponsiveness, Professionalism
Have recently purchased a property found through Northwood. It was an uphill struggle lasting nearly 7months. The problems were nothing to do with Northwood and throughout the whole procedure, Northwood kept us informed and always replied promptly to any of our queries. Many thanks to Julie and all staff involved in the purchase of our property.PositiveResponsiveness, Professionalism
I rented with Northwood for 5 years and generally found them to be professional and responsive when problems arose. Holly Brooks was my most recent property manager. She was thorough, friendly and always quick to get back to me about things.PositiveProfessionalism
Great agents to rent with, any problems are dealt with quickly and fuss free! Easy to get hold of via email or calls (which is great as the town location is not easy to get to) Rebecca our property manager is friendly as well! The only downside is having to have a 6mth tenancy which when costing £60 per renewal, Would much prefer a long term contract, as this plus rent increases soon add up over the year!
Have been a tenant for a year now and have Rebecca as our manager, who is great. She has made renting very easy and pleasant, responding very quickly to emails or calls and sorts any issues out equally as fast with the landlord (who we have not met but also seems very dedicated to us, the property and helping us sort any issues out). The only thing for me bringing it down to 4 stars from 5 is that our contract if only for 6 months at a time and have been told the contract cannot be extended to a yearly one which we would ideally have gone for. Upon renewing every six months, comes with a £60 fee each time. This however is made clear in the contract, it's just a shame that we cannot extend.
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11 - 15 Prestbury Road, Cheltenham, GL52 2PN, UK