Angela at Robinson, Michael, Jackson became my go-to advisor when selling my house and buying another property. The process entails lots of information being passed around in different circles which may not be fully understandable to the principal customers. No knowledge of what is going on frustrates customers and leads to wild speculation, over many weeks. Very annoying !!! Angela's expertise in the industry calmed the way through this difficult period.

"Excellent service, highly recommended, very friendly staff......

I was delighted with the service & attention received from RMJ. It was a difficult sale. Three buyers came and went. All the staff persevered. Angela Schoeffer was on my case and after a year of waiting for exchange and completion buyer number four came through. I am most grateful for the optimism (particularly of Angela) that kept me sane!!

Dont appreciate the multiple unsolicited marketing letter through the post asking to sell with you.

I had a very disappointing experience with the Chatham branch of Robinson Michael Jackson. Communication throughout my transaction was non existent, and there was a lack of consideration for my position in the transaction. The process felt rushed at the end due to earlier delays that were not of my making. Based on my experience, I found the service to be unprofessional, terribly managed, and not supportive of the client.

Do not use this company for any residential transactions. Absolutely shocking!!

Myah was awful. Swore at customers and was rude when questioned She wore little to no clothing and was disrespectful throughout. Fire her

I had a very disappointing experience with the Chatham branch of Robinson Michael Jackson, specifically with the handling of my purchase by Kiran. As a first-time buyer, I made every effort to carry out proper due diligence, including requesting a second viewing shortly after my offer was accepted. This was not facilitated for several months, despite multiple requests, and even after I had already paid for a survey. This delay meant that when I was finally able to revisit the property, it was very late in the process and close to the seller’s intended completion date. During the second viewing, I identified an issue that required further inspection by a builder, which I had to arrange at short notice and additional cost due to the delays. When raising this, I was met with an unhelpful and dismissive response, being told that my surveyor “should have picked it up,” despite the fact the survey had been carried out months earlier. When I attempted to renegotiate based on professional advice, I felt significant pressure was applied due to the seller’s timeline, culminating in being told “we will not be doing business with you.” This came across as highly unprofessional and inappropriate, particularly given my position in the chain as a first-time buyer. Communication throughout was poor, and there was a lack of consideration for my position in the transaction. The process felt rushed at the end due to earlier delays that were not of my making. I will say that Sam, the branch manager, did step in and made a genuine effort to resolve matters, which I appreciated. However, this does not outweigh the overall experience. Based on my experience, I found the service to be unprofessional, poorly managed, and not supportive of a buyer acting in good faith.