Sam was extremely professional and friendly whilst he carried out the viewings on our home. He was always on time, if not a few minutes early, to enable all viewing to go as smoothly as possible. When possible Sam booked all viewings at convenient times around my work schedule., This was helpful as it meant the viewings caused as little disruption to my day. Sam was polite and approachable, giving quick and honest feedback following viewings. He appeared confident and showed he knows what he was talking despite not being with the company long, This filled our family with confidence too.
Although we were not sure whether we wanted to sell or not Mike was very helpful and patient with us. Very quick with viewings and feed back. When we decided not to sell he was very understanding. We will certainly consider using Charters again should we decide to move in the future.
Just a note of appreciation for Jo Goddard and the team at Charters - Jo was the driving force for getting things moving with regards to our entire chain - our sincere thanks and appreciation to her and the entire Charters team for all the hard work and professionalism that you have put into this 'project'. Much appreciated and warm regards, Dr Kar
Jo was very cheerful, helpful and always kept me updated on everything that was happening with the sale.
Jo combined her professionalism with a friendly and warm manner. As things started to become a little tense close to our exchange, Jo was a positive and calming influence, keeping us updated and reassured throughout the process. Couldn't have wished for a more welcoming and positive person to help us in the purchase of a lovely new home. Thanks you Jo!
Mike and his colleagues at Chandler's Ford Charters are an exceptional team. It isn't often that you feel you can put your trust unreservedly in another persons hands, especially when it involves the hazardous world of real estate. I wouldn't hesitate in recommending Mike and team. When the time comes again I know that I can be assured that he will have my best interests at heart.
Jo has been invaluable throughout a very tricky sale procedure. She has been excellent in keeping me updated, and has always been easy to get hold of or returned my calls straight away. She is very well informed has dealt efficiently with all my queries, as well as dealing promptly with all other parties involved. I would not hesitate to recommend her 100% - thank you, Jo!
Hayley is fantastic at keeping me up-to-date with new properties that come onto the market. I have dealt with many agents in my search for a new home and Hayley is the one I would praise the most and recommend to others.
We marketed our house with Charters and received 3 offers within the first few days and were 'Sale Agreed' and off the market within a week. We have now exchanged and are pending completion later this month. Throughout the process Jo has kept us informed, liaising with both our solicitor and the buyer's, ensuring that everyone keeps talking to each other to ensure a smooth operation from beginning to end. She is always friendly and most importantly always returns calls at her earliest convenience, which helps immensely with the stress that comes with moving! Jo always does her best to ensure that everyone in the process is happy with the progress being made. I can't rate her professionalism high enough.
Sam is extremely courteous, professional, knowledgable and was there on time, if not before. If we had any queries that he could not answer immediately, he found the answers and got back to us as promised.
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13 Oakmount Road, Chandlers Ford, Hampshire, SO53 2LG
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