Jo was a real pleasure to work with. Always friendly and courteous, very efficient and always managed to return calls promptly.. The 4 New Houses were sold in a seamless way. From the beginning of The Marketing to the final sale exchanging contracts The professionalism shown by Charters was outstanding. I look forward to working with All The Charters team on future new Developments... Bob Shelley Irongate Developments

Excellent Communication and Personal Service

We have just exchanged on a property after a really lengthy 8 month process.. Jo was excellent throughout, with regular communication and updates on progress. Her reassurance and friendly approach throughout this period has made this stressful process slightly less stressful!

A professional and friendly agent

During a month that has seen many things from relocating from the States to our wedding we would like to thank Sam for making the whole process seamless and problem free.

Professional, Personable & Exceeded Expectation!

Gemma made the difference between us selling or not selling our house. Her role as communicator between Solicitors, buyer and seller made the difference to what was looking at one point a lost cause. Gemma's resilience and excellent communication ensured both seller and buyer achieved a good conclusion. Gemma always did what she said she would do, when she said she would do it and consistently with a smile in her voice. A true professional who went that extra yard to achieve the best for her client.

Excellent service throughout

We never realised how challenging it can be to buy off plan, but Jo expertly managed to hold our chain together during a difficult process that went on for quite some time. Her communication thoughout was excellent and she kept all parties regularly updated. Now all we have to do is hope the builders complete our house on time! Many thanks, Jo and the rest of the team!

Outstanding service

Excellent one to one personalised service.

Delighted to have Jo Goddard on our side

Charters have been a standout Agency, made possible by individuals like Jo Goddard who enabled the sale of our property to run smoothly. Jo kept us updated regularly and always contacted us when she said she would. We had forgotten how anxiety levels rise when selling a house, it was a pleasant surprise when Jo promptly contacted us immediately after our accepted offer and then helped to steer everything along. We were relaxed and reassured throughout by her excellent organisation and communication, even when not at work she was monitoring emails at key points throughout the process. Thankyou Jo !

One word 'Outstanding'

This is how it should be. Jo looked after us as buyers from the moment we agreed the purchase. Providing weekly updates and chasing through enquires with solicitors and agents down the chain. This is what sets Charters apart from the rest, a personal service and attention to detail not only for sellers but also for buyers. Thank you for all your support and patience. Adrian and Jackie

Friendly and helpful

Hayley has been very friendly and helpful to me and my family whilst we were searching for our new home this Autumn. She kept us updated and informed through a long and painful negotiation which was successfully resolved. Thank you very much, we can’t wait to move in to our new home! Best wishes from the Reids.

Provided Peace of Mind with First Home Purchase

Gemma and the Charters team were superb in ensuring that the purchase of our first home was being pushed forward and could complete ASAP. I would highly recommend Charters and Gemma for their hard work and commitment to quality customer service,