Perfection

Lily made this a very easy process. Very quick to respond to all my questions. Kept me fully informed throughout. Even managed to get me in a week earlier than I originally requested, which really helped me. I would fully recommend Charters to all my family and friends.

Anita was very supportive through a long and difficult purchase

Super helpful, responsive and friendly service from start to finish

Anita has been and continues to be a pleasure to work with as the agent for the new HAB home I moved into 2 months ago. She has gone out of her way to help at each stage of what would have been a more complex buying and moving in process than usual - I would most definitely recommend her.

Very prompt, professional, and pleasant

Adel has been very professional but also extremely personable .

I have been very impressed by the service Adel has provided during the process of arranging our tenancy agreement for 2 High Barn, Warnford Her approach has been efficient, friendly and I am very grateful for the assistance she has provided in making the whole experience as painless as possible.

Efficient, courteous and knowledgeable. Rapid, reliable responses appreciated.

World Class

Our dealings with Fiona have been nothing but oustanding.. Right from the outset she kept us informed of all dealings, personally met us on site to show us around our house and took a genuine interest in our wellbeing which is really refreshing. Unfortunately things didn't work out with the property due to personal reasons , but it wasn't for the want of trying on both parts. Fiona even at one point offered us accomodation at her own house as she knew just how much this meant to us. That is most definitely going above and beyond in my opinion, she may have lived to regret however !! On a personal note Fiona is one of the nicest and kind hearted people I have I met in a long time. Her sincerity and passion is what makes her so good at her job and as my title states , is world class !!

Fantastic as always.

We have been working with Fiona Light at Charters for the past 6 years, and will be continuing to do so for many years to come. Fiona is professionally excellent, knowledgable and as honest and reliable as they come. We have bought many sites from Fiona / Charters and sold them all back through them. Their market appraisals, local knowledge and values are always spot on and we always sell the properties in a very short time period. The sales team do a great job (from all branches) with following up purchasers and keeping us informed of progress. Meanwhile, Fiona is finding us the next property / plot to develop. Always a pleasure to work along side.

As a tenant, I have had poor experiences before with Estate Agents, but Adel was like a breath of spring air. Cheerful, polite, professional and she made me feel like a valued customer, not simply a means of making money. I have been a house buyer as well as a tenant, and this was by far the best experience I have had of Estate Agents, thanks in the main to Adel. Jon Gray

Personal,efficient and thoughful handling of matters involved in new lease

Adel was extremely efficient: quick to respond to emails,or 'phone calls. Her thoughtful handling of any problem led to an excellent resolution,. She genuinely acts on behalf of both landlord and tenant.,