Thank you so much for your wonderful review Therese. The part of the transaction that causes the most emotion, frustration, excitement and, hopefully, happiness is definitely the part that Victoria looks after for us. Victoria has been with us for over 16 years and consistently receives fantastic feedback from customers. Victoria genuinely cares about everyone that she looks after and takes every house move personally knowing that, if it all goes through, everyone is excited to be moving but she’s also very aware for every sale that doesn’t go through it leaves a number of people upset and frustrated. As a business we take great pride in the efforts our staff go to in order to do our best to have delighted customers. Victoria plays a huge role in this. I will pass your kind words onto Victoria and the whole team. We all hope you’ll be extremely happy in your new home.