Very helpful, polite and professional the whole way through the process. Would definitely recommend amd would use them again.
Absolutely incredible service from the team at Park & Bailey. We fell in love with one of their listings, and right from the day of the viewing, Sam and Simone were very quick in getting everything pushed through for us, and supported us every step of the way. Our situation was quite complex as I was self employed, and we were in a rush to move out but the process was very swift and we had the keys within 7 days of offer. I have worked with many estate agents in the past, and the team at Park & Bailey are certainly one of the best agents that I have dealt with, great service and highly recommend!
Wanted to give an excellent review to Simone Harley for handling our rental with overwhelming care and attention to detail, at a crucial time where my partner and I are going through extreme life changes. Her communication and proactiveness are next level, she has knocked it out the park. In short, she's 10/10.
What an exceptional team! My fiancée and I have been eagerly searching for a new flat to rent and the team at Park and Bailey provided us with such excellent service They responded to our initial enquiry very promptly and upon hearing our requirements booked us not only into the flat we enquired on but one more that matched what we were looking for on the same day. We met Simone for the viewing who was very polite and friendly and answered all of our questions. After having some time to think we decided that as nice as both properties were they weren't quite right for us. We gave our feedback to Simone and she immediately responded with one more flat that ticked all of our boxes. She booked us in for a viewing at the earliest opportunity. This time we knew right away that this was the one, so Simone talked us through the next steps of the process and one week later we have now signed our tenancy agreement and move in a few days. The whole experience was smooth, stress free and everyone we spoke to at Park and Bailey were super helpful, friendly, supportive and made us feel valued. We could not have asked any more of them. Many thanks to Simone, Sam, Jacqui and everyone else working the Lettings Team for Park and Bailey, you've made what can be a very nerve wracking process a very pleasant experience!
Couldn't recommend the team at Park & Bailey more. Excellent estate agents who are friendly, informative, proactive and professional.
Amazing service from Park & Bailey, especially Josh and Megan from the Caterham branch. Very professional and easy to communicate with from start to finish. Definitely recommend and have been so much better than our previous dealings with another lettings company
I find them to be very friendly and reasonable.
From a tenant perspective - excellent service - very response, supportive and professional throughout the process.
We've been dealing with Park & Bailey as tenants recently as we move into a P&B managed property. Coming from a Savills-managed flat, where you're never quite sure who you're going to speak to (and your trickier problems are passed around like hot potatoes), we've been extremely impressed by the personal nature of our interactions with Park & Bailey. In particular, Josh and Megan have been fantastic: responsive, helpful and understanding. As a result, we feel confident in our new property that if/when problems arise, we are having human interactions with people we've met and who are working to ensure we have the best possible experience in one of their properties.PositiveResponsiveness, Professionalism
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25 Station Avenue, Caterham, CR3 6LB, UK, CR3