We had a wonderful journey purchasing our house through Park and Baily. Melissa showed us the house twice and Rebecca got our offer accepted. Sue Hodson was brilliant during the process and these guys are well organised, have people in place covering holidays and the customer journey is phenomenal. Highly recommended as they know what they are doing and that is reassuring.
Very helpful and professional. Great staff. My sale and purchase process was extremely fraught at times but the team at Park and Bailey were incredibly Calm, supportive and encouraging. And professional of course. Huge shout out and thanks to Mark, Luke, Chris, Sue and Damien. Looking forward to my new home.
I can highly recommend Park and Bailey. Mark handled the sale of my house, and throughout the process was friendly, efficient and communicative. Once a sale had been agreed and I'd found another property, the Sales Progression team took over and Damien liaised well with all parties to make sure everyone in the chain was kept up-to-date with progress. He was also calm and reassuring during a stressful three-week pause in proceedings, due to a cyber attack on one of the solicitors. Despite this, the legal process took less than two months to exchange. In particular, I appreciated that they always returned my calls.
Great customer service through, mainly from Mark and Damien - kept things moving, kept comms going and removed a whole load of the stress of getting to exchange. Highly recommend!
Thank you all for helping us to sell our home, very professional but friendly too. Can't fault you at all, if we ever move again we'll definitely come back to you Thanks again June and Dave
The team at Caterham were so supportive and always ready to deal with all our concerns we had. The process went so smoothly we did not feel the stress at all. Thank you Mark and Damien for the great support Merry Christmas !!
Could not fault the expreince and service provided by Luke, Mark and Damien. Have made the process straight forward. Highly recommend and will be using Park&Bailey again in the future. Thank you so much for all your efforts.
I thought I’d take a little time to describe my experience with Park and Bailey because it was absolutely superb. I dreaded my fathers death and even less so selling our beloved family property. However, Luke and his team handled everything spectacularly for me. Within a few phone calls it was valued, assessed and offers were coming in almost immediately at full value. Communication and dialogue as we went along was equally fantastic and and a smooth and seamless transaction went through. I would highly recommend Luke and the team for any property sales in the future. Living some 50 miles away and dealing mainly via telephone it was reassuring to know honest, competent, compassionate and professional people were dealing with my affairs. Thank you very much James saunders Mardy cottage Rook lane
Our experience of buying through Park and Bailey has been absolutely brilliant, we were buying our first property and they were always happy to answer all my queries no matter how small. Mark was particularly good at keeping us constantly updated throughout the process and was always very friendly and a pleasure to deal with.
Friendly, very helpful staff. Nothing is too much trouble and they are always willing to help however small the query. Everything was done to ensure the move went as smooth as possible.
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41 High Street, Caterham on the Hill, CR3 5UE, UK, CR3