Lauren is a nice and helpful lady, I appreciate her service for providing professional views and useful information and quick in response and follow up.
pros: - we lived out of country when we signed the contract for this property. a lot of agents wouldn’t accomodate that but Hunters did. - they use an online reporting system for any issues that arise at the property. They would respond to an issue within one day and would sort it out within 3-4 days which was marvelous. - very friendly staff and good communication. cons: - when we received the property it was in a very dirty state. despite agreeing that the carpets will be washed before our contract starts, it wasn’t done. So we had to stay with friends for about 4-5 days until we painted it ourselves and a new caroet was put in essentially making the property livable. - when we left the property we were charged 42£ for a missing smoke alarm because we accidentally took it with us even though we said we will return it. 96£ for a broken radiator control valve even though it was alteady broken when we got here but we didn’t need it so we didn’t report it. 100£ for the cleaning!!! even though when we left the property it was 100 times cleaner then when we got it.
I enjoyed the presentation style and the agent was very helpful with professional manners
Great agency who provide a great service and advice when you require it. Very professional and accommodating. Never got the sense that my issues weren't important - and they did everything they could to assist me during my three years at one of their managed properties. Would recommend to fellow tenants.
We have just completed on our home purchase and are so pleased we chose Hunters Estate Agents. Fleur was always helpful and professional, always returned my calls (of which there were many!) and alleviated a lot of the stress we were under. We can't thank the team enough, and feel confident in recommending their services.
Unknown
92 High Street, Carshalton, Surrey, SM5 3AE, UK, SM5
Website:
http://www.huntersnet.co.uk/Hunters is the UK’s fastest growing, independent estate agency chain. We are the largest estate agency franchise network with over 130 branches throughout the country. Our ambition is to become the nation’s favourite estate agency brand by 2020 and to achieve this we intend to invest more time, money, expertise and technology than any other estate agent. We established our business in 1992 on firm principles of excellent customer service, unrivalled pro-activity and the best possible results for our clients. OUR MARKETING APPROACH Our marketing strategy is based on a very simple principle - the more buyers we can get interested in your property, the better price we are going to get for you. Your home will be marketed within your local area, across your region and throughout our entire national network; bringing more buyers to your door. Our dedicated Marketing Department ensure that Hunters is seen across a huge variety of media. We consider ourselves to be market leaders in the key areas of communication and technology including national television adverts and newspapers! Hunters is at the forefront of the latest developments in the industry and was the first estate agent to introduce a mobile app for smartphones. The full Hunters marketing package includes our dynamic, intuitive website huntersnet.co.uk, our mobile website, profiling on the top online property portals, Hunters property apps for Social Media and smartphones, and ‘Intelligent’ For Sale & To Let boards – where applicants can view your property details on their mobile device simply by texting or scanning the QR (Quick Response) code on the board. OUR MOTIVATED PEOPLE Our biggest strength is our people – we are an Investor in People Company, with fully qualified staff via the Hunters Academy. The Academy was founded in 2003 and our courses have gone on to gain the highly sought after accreditations. We firmly believe in providing the best training; it is essential in equipping our staff and franchisees with the professional skills required to ensure the highest standards in customer service. QUALIFIED, REGISTERED APPLICANTS As well as our guarantee to accompany 100% of all viewings, we also assure that only genuine, qualified buyers are brought to your door. What’s more, our interlinked network ensures that we will find the right buyer for your property – regardless of whether they live next door or on the opposite side of the country. All buyers registered with us will be contacted within 24 hours of your property being marketed.