Lauren was present when we arrived to view the property and could answer all our questions.
I've had some awful experiences with letting agencies in the past but Hunters Carshalton has proved consistently that they are not like other letting agencies. The team has been very attentive to my needs from start to finish and responded to both the Covid-19 pandemic and any queries with a rare balance of professionalism and friendliness, which demonstrates consistently good customer service and made me feel valued as a client. From my experience, this level of service is unfortunately hard to come by in this industry,, which is why I rely on reviews like this one to steer me in the right direction. If you have a choice of agents, then I believe choosing Hunters Carshalton would be a wise option.
I have had a number of negative and stressful situations with serval estate agents. However, working with Annie and Fleur at Hunters in Carshalton has been a breath of fresh air. They are both efficient, helpful and have an amazing attitude to customer service. Just to top it all off I received a fantastic welcome package when I collect my keys from the @homemoveboxlimited team with a number of vouchers, snacks and cleaning products!
Helpful, Professional and efficient agency who go the extra mile. From initial conversation with Fleur, she ensured she understood my needs and was able to negotiate with the landlord. From the outset, the tenancy process was explained in detail to ensure I understood the procedure and there was no surprises. Fleur kept me informed of the progress which made the usual stressful experience of letting a property a much easier process. Being customer focus certainly makes them vastly different from my usual estate agent experiences. Definitely glad I found them and would highly recommend for anyone looking for a property.
My very first experience as a tenant and I am not ashamed to say I had no idea what I was doing🤭!! What I do know however is that the adventure of finding my new home was nowhere near as fun nor as easy as I thought it would be. By the time I came across Annie at Hunters I was feeling pretty downbeat and uncertain. What an incredible pair of safe hands!! Annie felt like someone I knew ... so honest and with a genuine authentic caring approach to help meet and match my needs. Patient and honest and ready to accommodate. It felt like Annie was sent to answer my calling!! As is she was sat there waiting for me...LOL. Annie your service of excellence was on another level. Thank you so much. So in a nutshell and with my hand on my heart I would happily encourage and recommend the world and his wife to Hunters LettingsAgent.s, Carshalton. I also dealt with Fleur and the consistency of service again exceeded my expectations. Talk about 'gold service treatment' ... well that is my total end to end experience. Stunning. Quality. Real deal! Efficient Speedy Service. Thank you for helping me find my new home 🥰💯
Lauren was prompt and very helpful. Promised to keep me updated on new properties if any became available.🙏🏽
I had spent a while viewing different property's in my local area but hadn't come across any that I liked. Eventually I found one that appealed through Hunters. Lauren was my viewing agent and I found her to be super helpful and professional from the start to finish. She was able to assist with every querie I had in a prompt manor and definitely made things so much easier. She is an absolute gem and an asset to Hunters and I only have positive words to describe her. Her colleague Fleur is just as awesome and they really went above and beyond to ensure the referencing process was quick and seamless. I would definitely recommend them for anyone moving home. Very grateful and humbled. Thank you ladies. Wishing you both every success in life. 🙂
We have been so impressed with Fleur at Hunters. We were aware that we were buying in a very busy market and the process could have been super stressful. However Fleur’s regular contact and candid responses made the process much easier. We knew we could trust her and that she cared about all parties of the sale. She went above and beyond working with multiple solicitors and third parties and we are truly grateful that we bought through Hunters. We highly recommend and will be using them to sell ourselves if the time ever arises in the future. Thank you.
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92 High Street, Carshalton, Surrey, SM5 3AE, UK, SM5
Website:
http://www.huntersnet.co.uk/Hunters is the UK’s fastest growing, independent estate agency chain. We are the largest estate agency franchise network with over 130 branches throughout the country. Our ambition is to become the nation’s favourite estate agency brand by 2020 and to achieve this we intend to invest more time, money, expertise and technology than any other estate agent. We established our business in 1992 on firm principles of excellent customer service, unrivalled pro-activity and the best possible results for our clients. OUR MARKETING APPROACH Our marketing strategy is based on a very simple principle - the more buyers we can get interested in your property, the better price we are going to get for you. Your home will be marketed within your local area, across your region and throughout our entire national network; bringing more buyers to your door. Our dedicated Marketing Department ensure that Hunters is seen across a huge variety of media. We consider ourselves to be market leaders in the key areas of communication and technology including national television adverts and newspapers! Hunters is at the forefront of the latest developments in the industry and was the first estate agent to introduce a mobile app for smartphones. The full Hunters marketing package includes our dynamic, intuitive website huntersnet.co.uk, our mobile website, profiling on the top online property portals, Hunters property apps for Social Media and smartphones, and ‘Intelligent’ For Sale & To Let boards – where applicants can view your property details on their mobile device simply by texting or scanning the QR (Quick Response) code on the board. OUR MOTIVATED PEOPLE Our biggest strength is our people – we are an Investor in People Company, with fully qualified staff via the Hunters Academy. The Academy was founded in 2003 and our courses have gone on to gain the highly sought after accreditations. We firmly believe in providing the best training; it is essential in equipping our staff and franchisees with the professional skills required to ensure the highest standards in customer service. QUALIFIED, REGISTERED APPLICANTS As well as our guarantee to accompany 100% of all viewings, we also assure that only genuine, qualified buyers are brought to your door. What’s more, our interlinked network ensures that we will find the right buyer for your property – regardless of whether they live next door or on the opposite side of the country. All buyers registered with us will be contacted within 24 hours of your property being marketed.