Applied for a letting through Northwood and the customer service was excellent, really helpful and flexible to accommodate our needs and our short moving-in date. The property was also finished to a high standard with all fixtures assessed by them beforehand. Would recommend highly.
Been using Northwood for almost 5 years. Excellent, friendly and very professional staff. Very efficient at responding to any phone calls and emails. They provide a monthly statement electronically which is very useful. It's never been late nor have any payments. They inspect the property on a regular basis and provide a written report, it's good to know that your property is maintained to a very high standard. They appear to research all prospective tenants thoroughly by undertaking references etc. I cannot recommend them highly enough. You do receive a slightly lower rent but the reassurance given by Northwoods is priceless that your property will be maintained and cared for as it was their own.
From a renters perspective I have found Genna and staff to be most helpful. Not being a renter for many years I found the whole process very stress free. Good job.
Excellent service everything done in an instant very polite professional staff who do all they can to help you an easy 5* service
Lovely staff, very proffessional and would recomend to everyone
pleasant professional staff and a swift response to any questions
Good reliable efficient service
Friendly helpful staff
From my experience all the staff at Northwood have been extremely helpful from day 1.