Fantastic service all the way through. Our previous experience with other letting agents hasn't always been positive. We have been let down before by a lack of communication, which had resulted on occasion in losing out on a tenancy. This certainly isn't the case with Northwood, who have kept us in the loop at all times and have been very accommodating to us. Highly recommend!

Gordon and his team do a fantastic job. The staff are always friendly and helpful and any queries are dealt with speedily and with the utmost professionalism. I would highly recommend Northwood Cumbria to anyone looking to let a property.

Been very impressed with Northwood throughout, they were quick and efficient with applications and helped meet a short timeframe to move in. Every single member of staff i have spoken to has been helpful & polite. Definitely one of the best estate agents i have dealt with (and i've dealt with a few!). Great team.

Excellent service. Properties inspected regularly. Good check out procedure identifying any problems and seeking resolution quickly. New tenants actively sought as soon as property vacant. Generally on top of the job at all times. Always pleasant and helpful in the office and will get back to you quickly with any answers. Well worth recommending.

We recently viewed a cottage to rent through Northwood Carlisle. The service we received from all in the office is professional and courteous and nothing seems to be too much trouble. Kerry Doree who met us at the property on 2 occasions was very helpful and accommodating. She is always professional and knowledgeable about the property. I would not hesitate in recommending Northwood Carlisle.

Jess went above and beyond helping us to find the perfect property to rent and was quick to organise multiple viewings for us. Lynsey was also very responsive to emails and helpful with the whole application process. Out of all of the letting agencies I have used before in Carlisle, Northwood stands out as the best! Brilliant service, thank you.

We have been landlords of a small house in Carlisle for 5 years with Northwood managing the property, which we are now selling through them. At every turn Northwood Carlisle have been fantastic - helpful and quick in getting necessary house bits sorted when in need of repair. On the selling the property, they were onto it immediately and keeping us up to date regularly. And we sold it far quicker than we would have expected - particularly with the market as it is! We recommend Northwood Carlisle highly and would certainly use them again.

When looking for a rental property in Cumbria, Northwood were head and shoulders above the other letting agents we contacted in terms of helpfulness and responsiveness. They were also really proactive, letting us know when a house we'd been interested in but missed out on suddenly became available again. We're so pleased that we managed to rent a property with them as they continue to be so friendly and helpful.

Been using Northwood for almost 5 years. Excellent, friendly and very professional staff. Very efficient at responding to any phone calls and emails. They provide a monthly statement electronically which is very useful. It's never been late nor have any payments. They inspect the property on a regular basis and provide a written report, it's good to know that your property is maintained to a very high standard. They appear to research all prospective tenants thoroughly by undertaking references etc. I cannot recommend them highly enough. You do receive a slightly lower rent but the reassurance given by Northwoods is priceless that your property will be maintained and cared for as it was their own.

Applied for a letting through Northwood and the customer service was excellent, really helpful and flexible to accommodate our needs and our short moving-in date. The property was also finished to a high standard with all fixtures assessed by them beforehand. Would recommend highly.