Ok

Trying to use the map but will not let me zoom in to see property 🤯 …

They wouldn't let me rent a place they were advertising. I have never abused a property, I have always payed on time. I really do not know where they get their information from but it can't be a reliable source.

Staff very pleasant, not a proactive agent but I used on the market alerts for new properties to view. Not impressed about not being told prior to purchase about ID verification costs 3 times more than solicitor ones and each this should be down to sellers to pay not buyers. Still going through buying process so hoping for smooth exchange

Rang on Monday to enquire about viewing a property Was told someone would ring me back Now Tuesday afternoon and no call.

Can not fault Webbs in Hinckley. Brilliant service. the last year I have had to deal with the Cannock branch. I can’t say they haven’t helped when needed because they have. But how I get spoken to by two members of staff in particular, is terrible. Even though they are aware I suffer from anxiety, they felt the need to interrupt me and practically call me a lier. It’s a shame because if they didn’t treat me the way they did, I would have much more respect and a higher opinion for them. Lisa (I believe her name is) is very helpful and even stayed behind after work to help us, I can not fault her at all, just a shame some of her colleagues let that branch down.

During worrying times my girlfriend has been promised a phone call over 3 days ago relating to the purchase of our new house and we are still waiting , when I ring there is no answer during opening hours. Beginning to think we should have gone with different agent. Shame because until last week staff had been very helpful, now don’t want to know.

During worrying times my girlfriend has been promised a phone call over 3 days ago relating to the purchase of our new house and we are still waiting , when I ring there is no answer during opening hours. Beginning to think we should have gone with different agent. Shame because until last week staff had been very helpful, now don’t want to know.

Used these during the beginning of the Covid pandemic. To start off they were very professional until we accepted a sale, then it went downhill. Considering we were the sellers and paying a fee we would have expected better. As soon as the offer was accepted they stopped caring about us and seemed to prefer the purchaser. One young lady in particular was not a very nice person and we ended the transaction not on the best of terms. Cant say that I would use them again unfortunately which is sad considering up until the sale we had been very impressed with them.NegativeProfessionalism