Tylers
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A selection of reviews/testimonials by highest rating(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
13.07.2016
EXCELLENT CUSTOMER SERVICE
We had a problem with our house that we're renting with Tylers. But Tylers didn't disappointed us. Eva helped us every step of the way, from finding us accommodation during the renovation near to our workplace to checking us if we have settled well during our stay. We also had a problem with our washing machine several months ago and they sent us someone to fix it free of charge :). They made us feel secured with the house that we're renting with them, will obviously renew our contract ;)
review by Heide Lizette Verdera
13.07.2016
5.00 /5
13.01.2016
Cannot recomend them highly enough!!
Before finding my home with Tylers I had many negative encounters with different letting agents, I therefore cannot reccomend Tylers highly enough, I have been renting through them for over four years and mostly dealt with Eva and Bronte who are just lovely. Not only are they very friendly and approachable they are very on the ball and efficient. From day one I have felt like a valued tenant and that's hard to come by nowadays
review by Abby Mansfield
13.01.2016
5.00 /5
04.01.2016
Efficient, down-to-earth and perfect in documentation
Of the agencies I have dealt with for over 10 years of renting, it is in interacting with Tylers that I have felt most, well, a person rather than a function of my money and needs. And it is refreshing in a line of work where there can be so much of a salespeople mentality. My experience of viewing the property was that they give you space to see and feel for yourself while also being actively present to assist you (and so often you are either flooded with words of how good a choice a particular place is or have too quiet a shadow following you around). I have also found Tylers very efficient in processing documentation and queries. Although a key person may take overall responsibility for your property, the team members seems to work closely together and things are managed quickly and efficiently. Everybody I have spoken to/ written with, and this is at least 5-6 people, has been very friendly and competent to handle a query. I was also quite impressed with their documentation, such as the inventory you receive at entry. There were aspects of the flat I would never have noticed if I didn't have to check through it. They are also very prompt at acknowledging receipt of payments in writing. They are not always perfect - I've had some occasions of relevant information not being communicated and delays with requests for work being done, but I guess I have noticed them only because the overall standard of communication and efficiency is really high. Can recommend Tylers whole-heartedly. If I need to change my place, I am quite likely to ask them for help rather than go on a federated website, and this would be quite out of character for somebody who likes to research her options by herself.
review by Mila Petrova
04.01.2016
5.00 /5
20.11.2015
An amazing letting agent
Tylers are by far one of the most professional, efficient, honest and friendly agency I have had the pleasure of dealing with. From start to finish I felt that I was their number on priority and all queries / issues were dealt with in a timely manner. It is a shame that we have had to move [circumstance dictated this] However the next tenant is in good hands.
review by Stephen Vale
20.11.2015
5.00 /5
18.11.2015
Tennancy Management
I have used Tylers to manage properties for me over the last 6 years whilst working overseas. I primarily interact with Eva and Ryan and the service I get is excellent.. They are very reliable and communicative. A big help when you are often 8000 miles away!
review by Keiron Fraser
18.11.2015
5.00 /5
12.11.2015
Best letting experience in Cambridge
After viewing 18 other properties from numerous other letting agencies in Cambridge and having a very nasty experience with another agency (Vincent Shaw), I found a home through Tyler's. The agents I worked with were all very informative, courteous, and friendly. It was such a contrast from the other agencies I dealt with. I can't say enough positive things about what a pleasant and smooth transaction letting a house from Tyler's was and highly recommend this company, and in particular, Ryan, the agent I worked with.
review by Anna BP
12.11.2015
5.00 /5
06.11.2015
Highly Recommended
I have been consistently impressed with the professionalism, courtesy, and conscientiousness of the Tylers team. Their thoroughness and accountability made it easy for me to entrust them with the let (and, later, the sale) of my property, and I can recommend them without hesitation.
review by Ian Dingwall
06.11.2015
5.00 /5
27.10.2015
Very professional and efficient
I rent a house through Tyler's and have found that Eva is the best letting agent I have ever come across. When we first moved into the house there were lots of issues but Eva was brilliant at sorting them all out. I feel she really cares about us and it's always a pleasure dealing with her.
review by Clare McEwan
27.10.2015
5.00 /5
24.10.2015
A refreshing experience
Having never sold a house before, only having dealings with other agents purchasing; it was refreshing to sell our house with Tylers. They were so professional, friendly and easy to deal with. Immaculate communication throughout the process and they explained everything as it was our first time selling. Other agents should take note, this is how buying and selling houses should be!
review by Dan Smith
24.10.2015
5.00 /5
21.10.2015
GOING THE EXTRA MILE
I found Tylers to be excellent in the sale of my Cambridge property. I had an issue with the conveyancing solicitors and they personally tried to sort it out, as I am based in South Africa. When we couldn't resolve their issues, Tylers, and in particular, Andrew Jackman, dealt with the new solicitors quickly and efficiently. The entire sale went through efficiently and I cannot fault them. I can definitely recommend them to do an excellent job.
review by Linda Magowan
21.10.2015
Contact details
Unknown
Opening hours
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Address
104 Cherry Hinton Road, Cambridge, Cambridgeshire, CB1 7AJ, East of England, UK
About
Website:
UnknownAt Tylers we believe our dedication and enthusiasm for property is the main reason we’re so successful. We don’t just see four walls and a roof, we see a story. We love finding out about the history of a place, to discover how people have used it in the past and what they plan to do with it in the future. Buying and selling a home is an important emotional as well as financial commitment, which is why we go the extra mile for you. <br><br> We’ve been in business for a quarter of a century and have a significant number of clients who are so impressed with our service, they come back time and time again. We’re in business for the long haul, which means we not only want you to be confident enough to recommend us to friends and family, we aim to be your only port of call next time you need an estate agent.
Our team
Eva Clarke MARLA
Ryan Smith MARLA
Chris Gurney MARLA MNAEA
Juan Gorretas
Tracey Parker
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