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Martin & Co Camberley

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
4.00 /5
Reply from agent

Thank you for your review

4.00 /5
Reply from agent

Thank you for your kind review of our service

4.00 /5

Excellent service from Louis, very professional young man.

Reply from agent

Thank you Ryan for your kind review and wishing you all the very best for the future

4.00 /5

Nice service from Giles and Ray. Recommended agents for selling a property

Reply from agent

Thanks Joe for your review. We hope you are well

4.00 /5

We used Martin and Co to sell our flat. All viewings were accompanied by a member of staff and arranged to fit in with our needs. They found us a buyer quickly and we were kept informed with what was happening all the way from start to finish with our sale. All of the staff were friendly and helpful, and we would use them again to sell a property and recommend to a friend.

Reply from agent

Thank you Sophie. Wishing you the very best for the future

3.00 /5
Reply from agent

Thank you for your kind review of our service

3.00 /5
Reply from agent

Thank you for your review Pravesh and apologies on this occasion we have not hit 5 stars with you

2.00 /5

Having worked with 4 different estate agents over the last 3 months I have to say Martin & Co stand out for being the worst, by an absolute mile. We put a rental offer in and never heard back. We had to call every other day for about 3.5 weeks until they finally told us the property had been sold. Each phone call they promised to keep us in the loop. We would also turn up to their "shop" on the high street and it would be closed even though it was meant to be open. Multiple promises made and I must admit they obviously just didn't care. Would call and leave messages and they would never call back, would ask questions and never get a response. Just poor poor customer service (worst thing is I work in sales myself so I could read between the lines). It might be different if you are looking to buy a property but if you are looking to rent don't bother using them.

Reply from agent

We sincerely apologise for the oversight and any inconvenience caused. We strive for clear communication and regret falling short of your expectations. Your feedback is invaluable for improving our service, and we've implemented measures to ensure prompt updates for all our clients. Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a better experience in

2.00 /5
Reply from agent

Thank you Ozcan for your review. I am sorry to see that you are not 100% satisfied with your experience with our Company. Please do contact me directly on giles.mugford@martinco.com with the specifics of your experience

2.00 /5

The worst experience I have ever had, my first experience in agencies. They were unresponsive at times unless it was to take money from you, unhelpful and it was such a nightmare to get the deposit returned, look elsewhere than this place...

Reply from agent

Thank you for your review the contents of which are of a concern to me. I am sorry you have felt let down in any way by our service. Can you email me personally at Giles.Mugford@martinco.com with the property address and I will personally look into your tenancy and compliant. When returning deposits we are of course reliant upon the instructions of your landlord which may have caused some delay. Regards. Giles Mugford. Director - UPDATE - Good afternoon, after my investigation it appears this reveiw is not meant for the Camberley branch and rather Portsmouth office. Can you kindly remove and direct your reveiw to the correct office. Kind regards, Giles

Contact details
Sales Phone:

01276 691510

Sales Email:

camberley@martinco.com

Opening hours

Unknown

Address

7 High Street, Camberley, Surrey, GU15 3QU, South East, UK, GU15

About

We specialise in buying, selling and letting properties in Camberley and the surrounding areas of Bagshot, Frimley, Lightwater and Sandhurst, and have been providing advice, guidance and support to our customers since 2010. As the Owner and Managing Director of Martin & Co Camberley, Giles Mugford brings more than 16 years of industry experience as a landlord himself, with expert local knowledge. Giles and his team are passionate about finding the right property for the right people. Centrally located on Camberley High Street, Martin & Co has a reputation for providing an efficient and reliable service across both residential lettings and house sales. So whether you have a property for sale or you are looking for a house to rent, our team at Martin & Co Camberley is always on hand to find the best solution to suit your needs, please do get in touch.

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