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Martin & Co Bury St Edmunds

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Had a wonderful experience working with Martin & Co. Matt was very helpful and flexible to accommodate my busy schedule and assist me with the moving process. Will be recommending them to friends and family!

Reply from agent

Thank you Ethan for this 5-STAR REVIEW! Matt works very hard to accommodate peoples needs as he understands how important it is to be flexible when arranging appointments. His great communication skills means he also has a natural ability to put people and property together! With very best wishes from Matt and all at Martin & Co :)

5.00 /5

Ellie has recently taken over the letting and management of my properties. They have managed to let the first one very quickly for a great price. Communication has been excellent and the whole organisation seems very professional.

Reply from agent

Thank you Ben for your 5-STAR REVIEW! Ellie was very pleased to receive your feedback! Our whole team are experienced at letting. Based on Angel Hill for 21 years, we understand the importance of attention to detail and finding the right tenants. With the benefit of our In-House dedicated Property Management Department, using local maintenance contractors, we continue to keep your property our priority! Good communication is essential and we look forward to a great professional working relationship with you!

5.00 /5

Justine and Charlotte were incredibly helpful and their communication throughout the whole process was fantastic. Would recommend using Martin and Co.

Reply from agent

Thank you Liam for your 5-STAR REVIEW! We were so pleased to act for you. Communication is one of the most important skills, along with Justine's years of experience! Both Justine and Charlotte were thrilled to receive your positive feedback. Wishing you the very best for the future, from Justine, Charlotte and the whole Sales Team at Martin & Co

5.00 /5

Justine and Charlotte at Martin & Co have been extremely helpful and proactive when dealing with the sale of my flat in Bury St Edmunds.

Reply from agent

Thank you Sarah for your 5-STAR REVIEW! Justine and Charlotte love what they do and this is evident when they receive such positive feedback! They are professional at all times, and understand the importance of good communication, they work as a very close knit team which is essential when dealing with property sales, thank you and best wishes from all the team at Martin & Co :)

5.00 /5

I personally am not a big fan of reviews so am making an exception with this. Justine Hoy at Martin & Co kept me sane during a recent sales process. I thought it should be so simple but turned out otherwise. Thanks to Justine we finally got over the line a week ago today and although there are a few minor loose ends to tie up we are all but there. Thanks to Justine’s excellent communication skills and professionalism the sale went thorough. I would without doubt use Justine again should the need arise although for my own sanity I hope it’s not for sometime.

Reply from agent

Thank you Steve for your 5-STAR REVIEW! We were all so pleased to see your sale progress to completion. It can be surprising how many moving parts there can be when selling but with Justine's experience, professionalism, excellent communication skills and the support of her sales team, we were able to make the journey as smooth as possible! Very best wishes from Justine and all at Martin & Co

5.00 /5

Always a pleasure dealing with Justine. You can rely on her to do exactly what she says, in fact she usually goes the extra mile. Very happy to recommend Justine and the team.

Reply from agent

Thank you Nicola for your 5-STAR REVIEW! Justine is extremely professional and going the extra mile is standard service from Martin & Co. Thank you for your kind words! best wishes from Justine and all the team at Martin & Co

5.00 /5

Outstanding Service from Martin & Co – 15 Years of Excellence! I have used Martin & Co to help with letting and managing our property for the last 15 years, and they have consistently provided an outstanding service. Their entire team has always been helpful, proactive, and highly professional, ensuring a seamless experience for both landlords and tenants. From the point of move-in and throughout the tenancy, they have been there every step of the way, expertly navigating all sorts of issues—from maintenance concerns to tenancy matters—with efficiency and care. Their dedication and attention to detail truly set them apart. Most recently, Kate handled the renting of our flat to a new tenant, and I was once again impressed by the speed and efficiency of the process—especially considering the challenges of the Christmas period. Her ability to turn everything around so quickly while maintaining excellent communication gave me complete peace of mind. What I appreciate most about Martin & Co is their effective and responsive communication. No matter the situation, I know that any issues at the property will be dealt with swiftly and professionally, making the entire letting and management process completely stress-free. I thoroughly recommend the team at Martin & Co for anything related to selling, renting, or property management—they are truly experts in their field and a company you can trust. Thank you to the entire team for your continued dedication and excellence!

Reply from agent

oh my goodness Lucy, thank you for your 5-STAR REVIEW! It means so much to all of us to receive such praise and Kate appreciated your positive feedback. We all work hard to provide a professional service and we love what we do. We look forward to being of continued service, best wishes, John, Linda and all at Martin & Co :)

5.00 /5

Justine from Martin and Co came to value our house. She was very professional. Very likeable and certainly knew her industry. We would certainly use her if we ever decided to sell.

Reply from agent

Thank you Gareth for your 5-STAR REVIEW! Justine was very pleased to meet you too. Justine is experienced, knowledgeable and understands the nuances of Estate Agency. She has 30 years industry experience, and we at Martin & Co are in our 21st year on Angel Hill in Bury St Edmunds so you would certainly be in safe hands if you decide to sell. Best wishes from Justine and the whole team!

5.00 /5

We recently moved to our new place with Martin and Co. Matt was absolutely brilliant. Clear about the details, very friendly and helpful. We really do appreciate how approachable and professional the whole process has been.

Reply from agent

Thank you Madhu for your 5-STAR REVIEW! Matthew said it was a pleasure to help find you a new home in Bury St Edmunds. We pride ourselves on our professional, yet friendly service and really appreciated your positive feedback! Best wishes from Matt and all the Martin & Co team

5.00 /5

I recently rented a property through Martin & Co and was thoroughly impressed with the exceptional service. My initial viewing with Matt was both friendly and professional, and he took the time to answer all my questions. Throughout the entire process, the team kept me well informed, providing updates and ensuring everything moved along smoothly. They went above and beyond to ensure my application was processed quickly and efficiently. I truly appreciate the level of service I received and would highly recommend Martin & Co to anyone looking to rent.

Reply from agent

Thank you Aaron for your 5-STAR REVIEW! Great feedback for all of us! We work as a team to ensure you get the best service possible! Matt is experienced, professional and friendly, taking pride in his work, backed up by our experienced, mature administrative team. We have been Letting property locally for over 20 years and it is so rewarding when we receive reviews like yours, acknowledging our high level of service! Very best wishes from the whole team at Martin & Co x

Contact details
Sales Phone:

01284 701511

Opening hours

Unknown

Address

Crescent House 28 Angel Hill, Bury St Edmunds, Suffolk, IP33 1UZ, East of England, UK, IP33

About

Located in the heart of Bury St Edmunds, we offer comprehensive property services including house sales, lettings, and property management and are proud to support buyers, tenants and investors across our local communities. Managing Directors and husband and wife team John Rushman & Linda Leong-Son, have owned Martin & Co Bury St Edmunds since 2004. As a landlord himself, John has first-hand experience of the property industry and along with his team, provides professional advice on all property matters, whilst ensuring everyone receives excellent first class service. As a team, we recognise the very varied needs of our landlords, tenants, sellers and buyers, and deliver a friendly and helpful approach that is tailor-made to suit every one of their needs. Bury St Edmunds is a popular area to live with many retail outlets, cafes, bars and restaurants. Whether you're looking to sell your home, purchasing your next property, or you're looking for an investment opportunity, please do get in touch with a member of our dedicated team. For all property enquiries or to arrange a valuation please call Martin & Co Bury St Edmunds on 01284 701511

Our team

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