Exceptional Service After a Flood Huge thanks to Linda, John and Justine at Martin & Co for their swift and professional response to a recent incident. A flood occurred in one of the flats managed by Martin & Co, directly above mine, on a Sunday. Water began leaking through my ceiling and I contacted the team in a panic. Justine quickly retrieved the keys from the office and John and Linda arrived shortly after. They promptly turned off the washing machine's water supply, emptied it, and cleared the water from the flooded flat. Their quick actions helped minimize the damage. They also made sure I was safe and arranged for an electrician to assess my flat the next morning to ensure the electrics were not compromised. They even scheduled the redecoration of my ceiling and any affected walls. Everything was handled so smoothly and professionally—it was such a relief during a stressful time. I cannot thank the team enough for their care and efficiency!
Very helpful and useful service from viewing to signing agreement, in particular Matt who made the whole experience a lot smoother.
Recently just bought through Martin and Co, Charlotte was very helpful and always polite, can’t thank her enough for helping to get it over the line!
From the first viewing to moving in, a stress free and a fully professional experience. A special thank you to Matt but a pleasure dealing with all members of the Martin & Co team. I would not hesitate in recommending them to friends and family.
Excellent! Staff, in particular Matt, were very friendly, helpful and efficient. The whole process was very smooth and stress free. Thank you!
Charlotte and Justine have been brilliant throughout the process of selling our flat. They always had a good understanding of where we were in the process and any queries from us we’re dealt with immediately, a thoroughly professional service. Thanks Mark
Matt and Anuj were super helpful!
Recently moved in using martin and co. Whole process was very smooth and Matt was very professional. Would definitely recommend.
Justine and Charlotte made selling my home stress free and as easy as possible when dealing with an ex partner. The solicitor that Justine recommended also made everything happen in the tightest of timeframe. I would highly recommend Justine and her honest no nonsense approach, and ability to negotiate between an ex partner. Without her help this would not of happened. Thank you Justine & Charlotte
Justine impressed me with her professionalism and exceptional customer service. Her honest, expert advice on property values and recommendations to enhance my property for selling was invaluable.
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Crescent House 28 Angel Hill, Bury St Edmunds, Suffolk, IP33 1UZ, East of England, UK, IP33
Website:
http://www.martinco.comLocated in the heart of Bury St Edmunds, we offer comprehensive property services including house sales, lettings, and property management and are proud to support buyers, tenants and investors across our local communities. Managing Directors and husband and wife team John Rushman & Linda Leong-Son, have owned Martin & Co Bury St Edmunds since 2004. As a landlord himself, John has first-hand experience of the property industry and along with his team, provides professional advice on all property matters, whilst ensuring everyone receives excellent first class service. As a team, we recognise the very varied needs of our landlords, tenants, sellers and buyers, and deliver a friendly and helpful approach that is tailor-made to suit every one of their needs. Bury St Edmunds is a popular area to live with many retail outlets, cafes, bars and restaurants. Whether you're looking to sell your home, purchasing your next property, or you're looking for an investment opportunity, please do get in touch with a member of our dedicated team. For all property enquiries or to arrange a valuation please call Martin & Co Bury St Edmunds on 01284 701511
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