We have sold two properties ourselves and our family a further two. In every case the advice, communication, attention to detail and overall courteousness has been outstanding. We have recommended others who have sold as well.
Mark Ewin kept us informed throughout the whole experience of us buying our first house. Nothing was too much trouble and they were readily available to help me even with things that I thought they might not be able too. I like the fact they are a family run business and all the staff are supportive regardless of who you speak too. If we ever sell our house or buy another I would definitely choose Mark Ewin as my first choice and would recommend them to anyone and do! They make it personal too but keep it professional. Asking how my family are etc. This is a true sign of a company who care.
We were in the difficult position of selling my mother's bungalow after she moved from Suffolk to live with us in Staffordshire. Having used Mark Ewin for our own house sale we very confident to use them to sell mum's bungalow while we were a distance away. Unfortunately we had an added complication when my mother passed away suddenly three days before we were due to exchange. Alison from Mark Ewin was amazing - liaising with everyone involved in the chain, keeping me in the loop and always with compassion and understanding. The chain managed to stay together while probate was applied for and eventually we completed on the sale 4 months later than expected. Mark Ewin were amazing throughout.
Outstanding service from start to finish. Professional, objective and rational discussions about the property which influenced our decision to sell. Well marketed, resulting in several offers one of which we favoured. Supportive through the resultant process leading to exchange and completion. The best service I have encountered from an estate agent.
Through out the process Mark Ewin Staffs were very supportive. Customer service was excellent. Woww.. Really appreciate your help.
Great service from start to finish. Great communication and we managed to get all questions resolved in a timely manner. Friendly team, and a big thank to all that I spoke to.
A pleasure to deal with. Mark took the time to discuss the sale process with us and made us feel at ease. I was impressed with his knowledge and understanding of the market place.
I can highly recommend Mark Ewin. The whole team was very professional and friendly from the first viewing , through the whole purchase process until completion. Thank you so much for your help, special thanks to Sharon who did a great job for us and answered all our questions and helped with communication between solicitors and the seller. Much appreciated 😀 Thank you!!
From the initial phone call to the appraisal and throughout the process it was clear everyone at Mark Ewin knew what they were doing and dealt politely and professionally. From a recommendation, the effort put in at the appraisal was far greater than other agents and Kym really knew what she was talking about and had done her research. The online portal to see viewing and feedback was really great, along with the direct feedback received from all the team. Then the updates received throughout the sale from Sharon were excellent. All staff members were friendly and professional, and made us feel valued as a customer.
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77 St Johns Street, Bury St Edmunds, Suffolk, IP33 1SQ, UK
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