Brilliant. They were my sellers agent, but we're far better than the agents for my sale. Regular contact, always ready to chase leads, especially with my very poor lawyers. Polite and helpful every one. I would recommend.
We have purchased 20 properties over the last 10 years with various agents Goodchild's have always offered us a fantastic service both with acquisition and property management. Our single point of contact is Leanne Tambs who always offers a great service both with efficiency and timed reply to any questions Highly recommended James Roberts HPAR Ltd
The service I received from Anisa and her team was fabulous. Throughout a difficult and challenging house purchase, that took close to 9 months to complete; they kept me informed at all times, provided me with updates and supported me throughout the process; even though they were not representing me. Anisa was always available and provided an exceptional service herself. As the MD of the organisation showed her class and also its great to see that her level of service also runs through the staff. I cannot recommend them highly enough.
Goodchilds and Anisa have been amazing in dealing with the sale of my property. It has been quite protracted and she has been there advising every step of the way. Nothing has been too much trouble for them. They have been brilliant, I wouldnt hesitate to use them again or recommend their servicesPositiveResponsiveness, Quality, Professionalism, Value
I have been using Goodchilds as my managing agents for leasing my house for a number of years. For the last few years, I have been working with Rebecca E at the Brownhills office. She has been wonderful. Always helpful in anyway she can be. A great communicator who responds quickly and does what she says she will do! It is so nice to work with someone who is reliable and you know is trying to do the right thing for you! She is also proactive in taking care of things, removing a lot of the worry of being a landlord. Thank you. It has been a pleasure dealing with you! More recently I made the decision to sell. I have been working with Kerry at the Brownhills office. She too has been a good communicator and has worked hard to make the sales process as stress free as possible. I found her to be very knowledgeable about the market. She was honest in her evaluation of the property and was upfront about some of the hurdles that she anticipated we might face. I believe she got us an excellent price for our house and was able to get us a buyer with minimal disruption to our tenants. When Kerry was not available, I have found the other staff at the office willing to go out of their way to help in any way they can. It has not always been the case that I have had good service from Goodchilds. 7 or 8 years ago I would have been giving a very different review. But a company is only as good as it's people and the people that I dealt with then are long gone. I would like to congratulate Anisa on turning things around and gathering and managing a great team at Brownhills! Thank you to all of you!
Top class service received whilst selling my property - quickly achieving the right offer for me. The team at Goodchilds updated me at every step of the way, arranging viewings, giving feedback and discussed all offers. All handled in a very professional manner. Well done Lauren and Anisa.
I have just purchased my first home that was being sold by goodchilds. I was shown around two different houses by Ellie who was really helpful and supportive. I put an offer in on the second house and found out a few days later that my offer was accepted. Anisa, Lauren, Kerry and all the other staff have regularly been updating me and advising me on what to do and what will happen next. Whenever I have had any questions the team get straight back to me and I could not have asked for a better team to support me on my first property. It took about 9 weeks from making the offer to getting the keys. Thanks Anisa and the team
Very helpful throughout tenancy and quick to respond to issues, particularly Becky and Leanne who were very responsive to meet our needs.
really good was surprised how good and efficient and not bad on price to