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Simply Let Dorset

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

This is one of the best agents to be with. Very honest, easy to deal with. Anything goes wrong Poppy sorts it out . Very happy with their care.

Reply from agent

Thanks Jim we do care and take pride in everything we do and we really appreciate your comments.

5.00 /5

Lovely people, interested in you and your needs - not squeezing you for money! My partner and I were adamant that we wouldn't move without sticking with Simply Let. 10/10

Reply from agent

Thankyou Michaela it was a pleasure to rent to you on 2 occasions and we hope if ever you return to Dorset you will contact us again to see if we have the right home for you at that time!

4.00 /5

Such a smooth transition - an app that helps you report anything. And someone replies really quick which is nice to know considering what I’m used too!

Reply from agent

Hi Kirsty, Really pleased to see you like the app & are happy with our response times too. Hope you & the girls are really enjoying your new home & settling in well! Jacky & Team

4.00 /5
Reply from agent

Thanks for this review Nigel. As one of my longest standing landlords of around 15 years I really appreciate this !

4.00 /5
Reply from agent

Hi Warren thanks for the review, appreciated.

3.00 /5
Reply from agent

Hi Anamika, thankyou for reviewing us. I hope you are happy as you only left 3 stars & no comments. If we can help with anything please get in touch at simplyletdorset.co.uk. JACKY Owner

3.00 /5

Okay agents be weary if you cannot keep your home to show home quality

Reply from agent

Hi katie, Just to clarify we do not expect tenants to live in show home condition, but we do suggest on inspections ways to clean & maintain areas that we can see are will affect your end deposit such as marks on walls & carpets & limescale & garden maintenance etc as we hate seeing tenants lose funds on expensive end of tenancy cleans & rubbish removal & gardening when they vacate properties at tenancy end. Jacky

1.00 /5

I have had to complain about some of there tennants about noise they are making constantly the company have been unhelpful and quite abrupt and rude in there replying,they are obviously going to do nothing about it plus there tennants had a leak which came into our property,this company sent some one round eventually,they ran the water and said every thing is fine, totally ignoring all the water stains on our ceilings so they were called back because it got worse,we had to get the freeholder involved and the landlord of the property involved because they were taking so long to fixe a simple problem and still they took there time to fix it,with no apologies,no attempt to to say sorry or try and pay for damages,i can say they can not be trusted, not sure what they actually do for there money they take off people and I have e,mails that have been sent back and forth aswell and now they lied to there tenants saying we were saying they were playing loud music at 2am and banging around when I never said anything like that,they nearly made our situation much worse must by lying ,what i actually had said was there water pump was going none stop during the day and at 2am it was going none stop and woke me up,so I said theyneed to get some one to fix it,thank god the neighbours had reported it all ready, i dont know why they lied

Reply from agent

David, this is a totally unfair review & I will report it to google. We have 54 emails in a thread from you ( & around 25 more from your partner on various threads as neighbours) chatting over a leak that has been fixed, a ceiling that needed to fully dry before the freeholder can get insurance to pay, a noisy shower pump when the shower is in use & children being children & sometimes jumping around. We have suggested you chat to your neighbours to rectify any noise politely as it happens as living in a flat it is key that everyone communicates. We have also asked you to log any noise & record it & send us logs once a month if you have issues after communicating. To slate my company & team is therefore totally unfair. Jacky Owner

1.00 /5

Very unhelpful,even when we had a leak and lots of noise and anti social noise nuisance.No help at all and do not care.answer very rudely back and never sort anything.We had to let our freeholder know about issues as they were not sorting anything.we had to wait for the leak to be worse for awhile before it was sorted and only due to my other half knowing the problem but yet the soo called plumber they haf did not sort it or know or want to do anything that they used.it wrecked our insides and they did not care at all.Just like the temants that cause on purpose stuff and I am surprised our ceiling hasn't come down yet.it is more than just normal stuff and they just don't sort out anything.The hard floor in a flat and loads of time of the day problems .they just reply with no care or rudeness instead of doing they're job even from the start.poor company they're false promises of they're fake caring and listening.

Reply from agent

Karen, as a neighbour of one of my lets this is very unfair. I have around 40 emails from you & have replied every time. You & David have now chatted to my tenants to resolve issues & there was no antisocial behaviors, just some noise from a 3 year old child & a shower pump to which a plumber has been called. Please reconsider what you have written & I shall report this to google. JACKY OWNER

1.00 /5

I just received a poorly designed "Life Magazine" from Sawyer and Co without ever having signed up for their newsletter. The unsubscribe link doesn't seem to be working, very conveniently for them.

Reply from agent

Hi George, thanks for your feedback, and I’m sorry for the frustration this caused. The unsubscribe option should work by clicking the underlined word “unsubscribe” at the bottom of the email. That should remove you from the mailing list straight away. That said, I’m more than happy to sort this for you manually. If you could reply directly to the email you received, I’ll be able to locate your details and remove you from our database myself. Thanks for flagging this, and again, apologies for the inconvenience.

Contact details
Sales Phone:

07824426134

Lettings Phone:

07824426134

Opening hours

Unknown

Address

23 Charborough Rd, Broadstone, BH18 8NE, UK, BH18

Simply Let Dorset LTD offers you a hassle-free and conscientious letting experience and was started by the owner Jacky over 20 years ago. We pride ourselves on making our property lettings service as simple as possible for our landlords and tenants. We are different as we do not wear suits, and we focus just on lettings, we do not do sales, and we offer a friendly, personal, caring, honest, transparent approach. We have strong ethics and a uniquely common-sense approach to letting and managing your property as if it were our own. Jacky the owner has 30 years of lettings experience and comes from a strong lending banking background. We are based in a home office in Charborough Road, just south of Broadstone centre so if you are a landlord who needs a company to let & manage your rental, or you are a tenant looking for a new home please contact us on 07824426134 or email us at info@simplyletdorset.co.uk and Team Simply Let will be keen to help you! For up to date news and properties please go to the homepage on this Website & click ‘Property Search’ on the homepage. Also check Zoopla as a video will be available there, and also check out our & like our Facebook page. We are proud to be a regulated member of My Deposits, CMP & The Property Ombudsman. We offer a 14-day ‘right to cancel’ cooling-off period policy, in line with Cancellation of Contracts Regulations 2008, as well as an in-house complaints handling policy. We also maintain a comprehensive liability insurance plan.

Our team

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