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Simply Let Dorset

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

I have had to complain about some of there tennants about noise they are making constantly the company have been unhelpful and quite abrupt and rude in there replying,they are obviously going to do nothing about it plus there tennants had a leak which came into our property,this company sent some one round eventually,they ran the water and said every thing is fine, totally ignoring all the water stains on our ceilings so they were called back because it got worse,we had to get the freeholder involved and the landlord of the property involved because they were taking so long to fixe a simple problem and still they took there time to fix it,with no apologies,no attempt to to say sorry or try and pay for damages,i can say they can not be trusted, not sure what they actually do for there money they take off people and I have e,mails that have been sent back and forth aswell and now they lied to there tenants saying we were saying they were playing loud music at 2am and banging around when I never said anything like that,they nearly made our situation much worse must by lying ,what i actually had said was there water pump was going none stop during the day and at 2am it was going none stop and woke me up,so I said theyneed to get some one to fix it,thank god the neighbours had reported it all ready, i dont know why they lied

Reply from agent

David, this is a totally unfair review & I will report it to google. We have 54 emails in a thread from you ( & around 25 more from your partner on various threads as neighbours) chatting over a leak that has been fixed, a ceiling that needed to fully dry before the freeholder can get insurance to pay, a noisy shower pump when the shower is in use & children being children & sometimes jumping around. We have suggested you chat to your neighbours to rectify any noise politely as it happens as living in a flat it is key that everyone communicates. We have also asked you to log any noise & record it & send us logs once a month if you have issues after communicating. To slate my company & team is therefore totally unfair. Jacky Owner

Contact details
Sales Phone:

07824426134

Lettings Phone:

07824426134

Opening hours

Unknown

Address

23 Charborough Rd, Broadstone, BH18 8NE, UK, BH18

Simply Let Dorset LTD offers you a hassle-free and conscientious letting experience and was started by the owner Jacky over 20 years ago. We pride ourselves on making our property lettings service as simple as possible for our landlords and tenants. We are different as we do not wear suits, and we focus just on lettings, we do not do sales, and we offer a friendly, personal, caring, honest, transparent approach. We have strong ethics and a uniquely common-sense approach to letting and managing your property as if it were our own. Jacky the owner has 30 years of lettings experience and comes from a strong lending banking background. We are based in a home office in Charborough Road, just south of Broadstone centre so if you are a landlord who needs a company to let & manage your rental, or you are a tenant looking for a new home please contact us on 07824426134 or email us at info@simplyletdorset.co.uk and Team Simply Let will be keen to help you! For up to date news and properties please go to the homepage on this Website & click ‘Property Search’ on the homepage. Also check Zoopla as a video will be available there, and also check out our & like our Facebook page. We are proud to be a regulated member of My Deposits, CMP & The Property Ombudsman. We offer a 14-day ‘right to cancel’ cooling-off period policy, in line with Cancellation of Contracts Regulations 2008, as well as an in-house complaints handling policy. We also maintain a comprehensive liability insurance plan.

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