We had such a positive experience with Northwood. Their team is fantastic, and Lucy was extremely helpful, always cheerful and available when needed. She clearly enjoys her job and is very good at it. They are without a doubt the best agents I've ever worked with when renting a home. Thank you Lucy!PositiveResponsiveness, Professionalism

Fantastic support and communication. I had been on the property hunt for longer than I'd care to admit. Trying to relocate to the UK from Ireland and with pets was proving beyond frustrating, I often was close to giving up. I've dealt with so many agencies and sure, you might a polite response here and there but you know you are just a piece of data! With Hannah and Lucy from Northwood my experience was the opposite. From the very first phone call, they were professional and above all really empathetic. I knew instantly I could trust them and I had faith that they truly had my back. Whether I got the place I was viewing or not, I was ready to give them a glowing report. I did secure a STUNNING apartment and I am so happy BUT truly the service, the customer service provided by this company went above and beyond. At a time where the rental market is mental and quite cold, it is such a relief to find agencies like Northwood.PositiveProfessionalism

Lucy at Northwood was amazing throughout the process of me applying for my new rental property. She was friendly, responsive, kept me informed as much as possible and was just generally a great person to deal with. The application process was one of the better ones I have been through with estate agents and I would definitely recommend Lucy and Northwood.PositiveResponsiveness, Quality, Professionalism, Value

Lily was a pleasure to deal with, very responsive and professional. Thank you!

Extremely professional and i would definitely recommend to others.

A great customer service provided by Lilly.

Lilly is amazing so helpful would highly recommend this company very professional and outstanding service 👍 …

Engagement of a very suitable tenant was prompt and there have been no concerns about the tenants ability to pay, even after the advent of the Corona virus.PositiveResponsiveness, Quality, Professionalism, Value

Lily and the team at Northwood have been great in helping us find a flat, even though we're on the otherwise of the country! Quick response time on all questions and very helpful.PositiveResponsiveness, Professionalism