dodgy -left me a bad review and wrote their own good review under SB then when I spotted it and pointed it out they changed it to a Local Brighton review ...cold hearted ..selfish ...avoid

Google surely not delete/block my amened review reply to Martin & co Brighton Letting agents Initial of they left the review as SB then when i posted themselves own revew also under SB how dodgy that when pointed out i notice review renamed to CSB in an hour or so and then again later in day changed to Local Brighton? why if genuine and nothing to hide ...it makes it appear iffy? S B 2 reviews a month ago Positive: Professionalism This team helped me move into a new place just before lockdown and Martin and Gina were very helpful during this process! Once all moved in, the after care was fantastic with Emma supporting us too. Would recommend this team to both landlords and tenants! 5* all the above after reply to their bad review with this as they come acroos as cold hearted and bullies Had misfortune of doing business with this letting agent team, at first seemed ok if bit pushy and demanding …sales/lettings for you… not nice people in the end and quick to only think of their business no consideration of who they are dealing with I quoted them for double student beds, they asked for the cheapest … and I explained do not do really cheap ones …and had quoted single prices in error (been closed for covid for a few months and was not in shop walking to van so quoted off the top of my head) I said I would honour price this one time as new business and I had quoted so my error. for ( no. close to 40) St James Avenue of £165 for each double bed base and mattress x 4 Few weeks went by and factory who makes the beds re-closed ..so informed them i may need to tweak order little, colour or size of one of the three beds from double to small double (all same price and quality) or I said can offer 1 bed of a little more quality, however as they were already under paying by £100's i said i would need to add 20-30 difference if we did need to change the one set if the factory not open in time. You need to bear in mind this supplier is 80% of my entire livelihood and the worry of 100's of staff there some I have know for 10 years could be at risk of serious illness and maybe worse…I was some what shocked at their reply ...they have said cant put and had removed and threaten legal action in summary said was a pain, not willingly to go to client and give them options i offered as that’s what we’ve promised client already & had written up in tenancy up. and so its bit disappointing! ☹️ No mention or concern for me or the staff factory …all just about them …so I sorry if my reply of Your disappointed …it is my livelihood and not in my control and tired to offer solutions is not good enough (for your cold heartless team not in reply but should of been)… So I do not care if you write bad review not even with courage putting company name or your and just SB and say you will never do business with me again, as I am more than happy not to have such self-centred people with no concern for anyone but themselves darken my door …. I only like to deal with human beings who care for all peoples situations and not just them or their profits at the expense of their customers or those doing business with health and risk during these stressful & risky times of covid 19.. And you got your beds and on time so I honour my business and service unlike Martin & Co Personally I Say > AVOID if this is how the treat the little people … And if want the truth about Furniture And Beds Read what good non selfish people have to say in my 50+ reviews

We were accused us of lying when we complained about ongoing boiler issues which were never resolved. We were also sent emails threatening us with eviction, because we hadn't paid the rent, when, in fact we had, but their accounts department had misplaced the money. When we vacated, we left the property spotlessly clean. We were charged £260 for cleaning, when we were told it was very dirty.

I’d give zero stars if possible. I am a student tenant and I will definitely not be using Martin&co next year. I feel that they exploit that I am vulnerable and new to life away from home. I am paying through the nose for something more resembling a small box than a flat. Nothing works properly and the Flat was not even cleaned before I got there (it was filthy). What’s worse is that I am not given my landlords contact details so when something goes wrong (like right now we are having a power cut) I can’t even contact them. Whenever I call or email Martin&co they never get back to me nor pick up the phone. They still haven’t come collected something left behind by the previous tenants and I’ve been living here for 3 months! Really appealing service and I’m only really writing on here to see if they will actually reply and help me!

I’d give zero stars if possible. I am a student tenant and I will definitely not be using Martin&co next year. I feel that they exploit that I am vulnerable and new to life away from home. I am paying through the nose for something more resembling a small box than a flat. Nothing works properly and the Flat was not even cleaned before I got there (it was filthy). What’s worse is that I am not given my landlords contact details so when something goes wrong (like right now we are having a power cut) I can’t even contact them. Whenever I call or email Martin&co they never get back to me nor pick up the phone. They still haven’t come collected something left behind by the previous tenants and I’ve been living here for 3 months! Really appealing service and I’m only really writing on here to see if they will actually reply and help me!

I’d give zero stars if possible. I am a student tenant and I will definitely not be using Martin&co next year. I feel that they exploit that I am vulnerable and new to life away from home. I am paying through the nose for something more resembling a small box than a flat. Nothing works properly and the Flat was not even cleaned before I got there (it was filthy). What’s worse is that I am not given my landlords contact details so when something goes wrong (like right now we are having a power cut) I can’t even contact them. Whenever I call or email Martin&co they never get back to me nor pick up the phone. They still haven’t come collected something left behind by the previous tenants and I’ve been living here for 3 months! Really appealing service and I’m only really writing on here to see if they will actually reply and help me!

We were accused us of lying when we complained about ongoing boiler issues which were never resolved. We were also sent emails threatening us with eviction, because we hadn't paid the rent, when, in fact we had, but their accounts department had misplaced the money. When we vacated, we left the property spotlessly clean. We were charged £260 for cleaning, when we were told it was very dirty.

We were accused us of lying when we complained about ongoing boiler issues which were never resolved. We were also sent emails threatening us with eviction, because we hadn't paid the rent, when, in fact we had, but their accounts …

I would highly recommend NOT to use Martin and Co if you are looking for a place to rent. My boyfriend, a friend and I were looking for a flat, we visited one with them which we liked so we started the all process with them. During the visit we explained briefly our financial situation, and we explained that we all had guarantors, the agent was really reassuring concerning our situation, as long as we had guarantors. Before having anything signed, we had to paid 250 pounds EACH! 750 pounds for the three of us, for obscure fees like referencing fees, inventory fees, guarantor referencing fees...(and we had to negotiate for not paying twice the fees for the same guarantors as my boyfriend and I both had his parents as guarantor). We did paid that HUGE amount of money to do the referencing which was done by another company online. After a week of filling online documents (constantly having to get in touch with the company because of bugs in their website) We had a call from Martin and co saying that we fail getting through due to our financial situation. Fair enough, it was quite a surprise but let's move on. We asked them about our money and surprise 'none of your money is refundable'! They basically robbed us from 750 pounds, for what service? Everything they did was having a casual conversation on the phone about our situation and taking our money. Not once in the whole referencing process we had a real person in front of us, just a website interface. I would have understood that they kept 50 pounds each just for the fact they hold the house for us, but that amount of money is disgraceful. Of course we tried to get our money back, but they argued that we lied about our situation, and then they completely stopped answering our mail. We never received any justification of the reasons why we didn't get the house, not even a letter. I guess we were really naive trusting the agent with our money but never again. So DO NOT EVER pay them any money until you signed you let agreement.