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Hilbery Chaplin Residential

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Hilbery Chaplin Residential

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)

5.00 /5

Really good service from start to finish. Made whole process smooth and stress free and also Rebecca and Talia and the whole crew went out of their way to fit me in with appointments etc when they could easily have said no due to last minute bookings from me. Highly recommend

review by Sedat Kaya

Reply from agent

Hi Sedat Thank you so much for your kind review. We are really glad the process felt smooth and stress free. Rebecca, Talia, and the team will be thrilled to hear your feedback. We truly appreciate the recommendation.

5.00 /5

Huge thank you to Chloe and Rebecca — the ultimate dream team! You’ have both done an amazing job and made the whole process so much easier.

review by enisa poole

Reply from agent

Thank you so much for your lovely review! Chloe and Rebecca will be absolutely thrilled to hear your kind words — we’re so glad they could make the whole process easier for you. We truly appreciate you taking the time to share your experience, and we’re always here if you need anything in the future!

5.00 /5

My house buying experience has been as stress free as I think has been possible. If I have sent an email it has been answered, phone calls have been returned and my requests for multiple viewings were arranged without fuss. Would definitely use Hilbery Chaplin again. Thanks to Talia and the various support staff.

review by Siddy G

Reply from agent

Thank you for taking the time to leave such a lovely review. We’re really pleased to hear your experience was as stress-free as possible and that communication and viewings were handled smoothly. Talia and the team in Shenfield will be delighted with your feedback. We really do appreciate your recommendation and wish you all the best in your new home.

5.00 /5

A very professional firm who listen and understand. Their customer care is high and staff are polite always. I decided not to sell at this time and had instructed them to do so I decided for health reasons, it was not the right time for me and they understood this too.

review by Peter Kirby

Reply from agent

Hi Peter, Thank you for your kind review and for taking the time to share your experience. We completely understand your decision and appreciate you keeping us informed. Your health comes first, and we’re always here to help whenever the time feels right for you. Wishing you all the very best.

5.00 /5

The team here are really wonderful - super helpful. They were quick with sharing communications - got our sale done in a really short space of time. They went above and beyond with letting us do multiple viewings at really short notice. And they gave us the cutest gift on completion.

review by Usman Mirza

Reply from agent

Thank you so much for the kind words! We are absolutely thrilled that we could get your sale across the line so quickly. We know how important those last minute viewings can be to make sure everything feels just right, so we were more than happy to make them happen. Enjoy your new home, and we’re so glad you liked the gift!

5.00 /5

Thank you to all the girls at Shenfield especially Talia for all their help in purchasing our first home.

review by Sam O'Brien

Reply from agent

Thank you so much! We are delighted that the team, and Talia in particular, could help make your first home purchase such a success. We’ll be sure to pass your kind words along to everyone here in Shenfield. Congratulations on your new home.

5.00 /5

Brought a house through Hilbery and Chaplin, they was amazing through out. Always kept me updated

review by Jamie Di valentine

Reply from agent

Thank you so much for your kind words! We're delighted you chose Hilbery Chaplin to help with your purchase. Keeping you informed every step of the way is really important to us, so its great to hear that made a difference. Wishing you lots of happiness in your new home.

5.00 /5

Emma and Talia were brilliant at selling my flat for me, they were extremely supportive and reassuring during the whole process, which was hugely stressful at times. Talia in particular was always really kind and quick to respond. I couldn’t recommend them enough!

review by Anisah

Reply from agent

Thank you for your kind feedback. We're so pleased Emma and Talia were able to support you throughout, and we'll be sure to pass on your lovely comments to them both.

5.00 /5

Thank you to the whole team. Very reliable and consistent with their outstanding level of service. They ensured every matter were resolved and saw it through to completion

review by appih doro

Reply from agent

Thank you for taking the time to leave such a lovely review. We're really pleased you felt well looked after from start to finish and truly appreciate your kind words.

5.00 /5

Everyone at Hilbery Chaplin Shenfield was so lovely and supportive during our first time house buying process! Thank you so much! - Daniel & Charlotte

review by Daniel Spurgeon

Reply from agent

Thank you so much Daniel and Charlotte, for your kind review. We're delighted we could support you through your first home-buying journey and make the process as smooth as possible. Wishing you every happiness in your new home, and please don't hesitate to reach out if we can help in the future.