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Hilbery Chaplin Residential

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Hilbery Chaplin Residential

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)

5.00 /5

Emma and the team have been so helpful and responsive throughout the process of selling our house. Couldn’t have asked for a better estate agent.

review by Heather Harrington

Reply from agent

Thank you so much for your kind words Heather. It has been an absolute pleasure helping you through the sale of your home. We’re so glad that you feel supported and well looked after throughout the process — that’s always our goal. Wishing you all the very best in your next chapter, and thank you again for trusting Emma and the team!

5.00 /5

Chloe and Rebecca have been brilliant! Very professional and helpful. They responded to my queries quickly and have been a pleasure to deal with. Thank you!

review by Anna Masters

Reply from agent

Thank you so much for your lovely feedback! We’re thrilled to hear Chloe and Rebecca have been so helpful and professional. We’ll be sure to pass on your kind words 😊 …

5.00 /5

My house buying experience has been as stress free as I think has been possible. …

review by Siddy G

Reply from agent

Thank you for taking the time to leave such a lovely review. We’re really pleased to hear your experience was as stress-free as possible and that communication and viewings were handled smoothly. Talia and the team in Shenfield will be … More

5.00 /5

Everyone at Hilbery Chaplin that I’ve spoken to has been really lovely and accommodating. I’d especially like to mention Rebecca and Emma, who have been so supportive throughout my journey to secure a new property. Nothing has felt like too much trouble, and at times when the process has felt a bit overwhelming, they have been patient, reassuring, and always happy to help. I’m genuinely grateful for their support and would happily recommend Hilbery Chaplin to others.

review by Sasha Bradford

Reply from agent

Hi Sasha, Thank you so much for your thoughtful feedback. We’re delighted to hear that you’ve felt supported throughout your journey. Rebecca and Emma will be especially pleased to know their patience and reassurance made a difference during what can sometimes be an overwhelming process. Providing approachable, accommodating service is something we truly pride ourselves on. We’re are really grateful for your recommendation and wish you every happiness in your new property.

5.00 /5

Emma and her team have been wonderful and lovely people to deal with . There’s a lot of competition out there, but from initially speaking with Emma and other agents, and trying to make a decision on which agent to go with we are glad and more than happy we went with HC Shenfield ….they are a credit to HC , keep doing what your doing .. Mr & Mrs S Baker . Brentwood

review by Steve Baker

Reply from agent

Dear Mr & Mrs Baker, Thank you so much for your kind words and for choosing Hilbery Chaplin Shenfield. We’re delighted you’ve been happy with the service from Emma and the team, it really does means a lot. It’s been a pleasure working with you both, and we wish you all the very best in your next chapter.

5.00 /5

The team at Hilbery Chaplin Shenfield are amazing. They have gone over and beyond, helpful, knowledgeable and have successfully sold my mother's property in less thst 2 week. A special mention to Emma and Rebecca for all their help.

review by Karen Russell

Reply from agent

Thank you so much for your lovely review. We’re delighted we could help successfully sell your mother’s property so quickly. Emma, Rebecca, and the whole team truly appreciate your kind words. It was a pleasure working with you, and we’re always here if you need anything in the future.

5.00 /5

Really good service from start to finish. Made whole process smooth and stress free and also Rebecca and Talia and the whole crew went out of their way to fit me in with appointments etc when they could easily have said no due to last minute bookings from me. Highly recommend

review by Sedat Kaya

Reply from agent

Hi Sedat Thank you so much for your kind review. We are really glad the process felt smooth and stress free. Rebecca, Talia, and the team will be thrilled to hear your feedback. We truly appreciate the recommendation.

5.00 /5

Huge thank you to Chloe and Rebecca — the ultimate dream team! You’ have both done an amazing job and made the whole process so much easier.

review by enisa poole

Reply from agent

Thank you so much for your lovely review! Chloe and Rebecca will be absolutely thrilled to hear your kind words — we’re so glad they could make the whole process easier for you. We truly appreciate you taking the time to share your experience, and we’re always here if you need anything in the future!

5.00 /5

A very professional firm who listen and understand. Their customer care is high and staff are polite always. I decided not to sell at this time and had instructed them to do so I decided for health reasons, it was not the right time for me and they understood this too.

review by Peter Kirby

Reply from agent

Hi Peter, Thank you for your kind review and for taking the time to share your experience. We completely understand your decision and appreciate you keeping us informed. … More

5.00 /5

The team here are really wonderful - super helpful. They were quick with sharing communications - got our sale done in a really short space of time. They went above and beyond with letting us do multiple viewings at really short notice. And they gave us the cutest gift on completion.

review by Usman Mirza

Reply from agent

Thank you so much for the kind words! We are absolutely thrilled that we could get your sale across the line so quickly. We know how important those last minute viewings can be to make sure everything feels just right, so we were more than happy to make them happen. Enjoy your new home, and we’re so glad you liked the gift!