Prospect - Bracknell

Pure rubbish. Go to another agent. Trying to sell my house was hell with them. THEY Hardly contacted me. They tried to push you to agree a offer. I had at one stage one member of staff put the phone down as I was talking. Because I refused a offer .

Shocking bunch of Liars, totally mislead us about the availability of a property. cost us £1000's in hotel fees. left a family with a 6 month old homeless and were slow at giving us our money back.

Entered the property without permission to do a viewing. Police were notified of the illegal entry.

Disgusting would never recommended bad service, bad communication Not one person is helpful or seems to know what they are doing

Came banging on my front door asking me if they could help be in my search. Not once, buy twice!! even after having told them I am not buying in the area. …

Very bad service in Bracknell office. I contacted them for lettings, agreed to let property, gave notice to leave at my current property. After few weeks later found out that things are not the same as was described by Prospect at time of …

Companys like this make me wonder why there is no 0 star raiting!!! they where pushy hard sellers, to be honest they are wanna be sales people KIDS... no experience and full of jargon that they don't understand. …

So, if their slow response and lack of communication and compassion wasn't bad enough, when my purchase fell through and Matt said "it's frustrating for me to you know, I now don't get paid" They also didn't bother to tell anyone else. My solicitor continued to try doing some work, until I called to discuss my next move, they had NO IDEA the sale had fallen through! Can't even do that part of their job - let alone the next bit! I have now not had any follow up calls or heard ANYTHING back from them to see how I'm doing with my search. The least I expected was a phone call to find out what I was looking for and to be on their mailing list. But instead, despite phoning them to complain about this, I still have no returned phone calls! USELESS! AWFUL company! Stick to the big guys or doing the work yourself, don't deserve the money they are paid! I guess this is what happens when a company employ young men who don't give or have any idea about customer service!

Camberley branch are useless liars. I'm not wasting my time on here explaining everything they did as there was so much. Avoid this company as they cannot be trusted!