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Neilsons Solicitors and Estate Agents

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Lovely people, helpful and genuine. Buying or selling a house can be incredibly stressful and we've had conveyancers in the past who seemed like robots. Neilsons were the opposite - treated us like actual humans, explained things clearly and responded quickly. When we couldn't proceed with our purchase, they were understanding and reassuring and dealt with things very quickly. Would recommend !

Reply from agent

Thank you for taking the time to leave this review. We are so pleased that you found the service from our team personal, responsive and helpful during your transaction. Hopefully you will be in a position to proceed with your purchase in the future, and we would be delighted to assist you with any further enquiries!

5.00 /5

I have recently used Neilsons to help me alter the title deeds on my property. The service they provided was exceptional. I had to ask a few questions during the process and they always came back to me very quickly and their answers were always very helpful. I dealt mainly with Nicole and Sheila and they were both very helpful and professional. I would recommend Neilsons to anyone.

Reply from agent

Thank you so much for your five star review Stuart! It is great to hear that you found our service exceptional and that we were helpful throughout the process of altering your title deeds. We hope to work with you again in the near future!

5.00 /5

We have just sold a house through Neilsons. From the first point of contact and throughout the process, the staff at Neilsons couldn’t have been more helpful. Their communication with us was excellent- we felt that we knew what was happening at each stage. We really felt that Neilsons did their very best for us and we can highly recommend them for anyone looking to sell a property. Professional, knowledgeable and efficient are three words that immediately spring to mind!

Reply from agent

Thank you so much for taking the time to leave this lovely review! It's great to hear such positive feedback about the team from our clients. Thanks again for such a lovely review, we have passed your kind comments on to the rest of the team. We look forward to working with you again in the future, should you require our services!

5.00 /5

Great service, had some applications to be made to the land registry. Neilson's handled it quickly and easily for me.

Reply from agent

Thanks for this great review! We are so pleased to hear that the team handled your transaction quickly and easily. We look forward to working with you again, if you should require our services in the future!

5.00 /5

Fantastic service from all the staff we dealt with when buying our house. Always very helpful with and questions we had. I would highly recommend Neilsons as estate agents and solicitors.

Reply from agent

Thank you for taking the time to leave this lovely review, Tina! We look forward to working with you again in the future, should you require Neilsons' services.

5.00 /5

I have recently bought property with Neilsons in Bonnyrigg and i can’t rate them highly enough. Throughout the whole process they have been very professional and Kept me fully informed all the way through. It was also very handy being able to pop in to the local office for any questions that were needing answered. Would definitely recommend this company to all my family and friends and will be using them again.

Reply from agent

Thank you for your 5 star review Jim. We are delighted to hear that you found us to be professional, informative, and always on hand locally to assist with any questions or queries that you had. We are so pleased that you can't recommend us highly enough and are recommending us to family and friends. We look forward to working with you again in the future and many thanks for choosing Neilsons!

5.00 /5

We can’t thank the Neilson’s team enough for how smooth they made the process when buying our first home. Diane, Gill and the rest of the Bonnyrigg team were always available to answer any questions or queries we had and made sure there was always someone available to help us out. I would strongly recommend using Neilson’s if buying or selling your home, and we’ll definitely be using them in the future when the time comes.

Reply from agent

Thank you so much for your 5 star review and kind words Lewis. We are delighted that you chose Neilsons to help you buy your first home and it's great to hear that you found Diane, Gill and the rest of our Bonnyrigg team to be helpful and available at all times when you had any questions or queries. Thank you for recommending us and we look forward to working with you again in the future :)

5.00 /5

Efficient and friendly service throughout the conveyancing process

Reply from agent

Thanks for taking the time to leave this review, Daryl! We really appreciate it, and we are glad you found the service received from our team efficient and friendly. We look forward to working with you again in the future, should you require any further assistance.

5.00 /5

Excellent service highly recommend Diane and her team

Reply from agent

Thank you for taking the time to leave this review, Muriel. We are so pleased to read that you found the service received from our Bonnyrigg conveyancing team to be excellent. We look forward to working with you again in the future, should you require our assistance.

5.00 /5

We sold our late parents house through Neilsons and I have to say from beginning to end the staff could not have been more helpful. Very friendly staff both in the property department and in the Bonnyrigg office. It was a pleasure to speak to all the staff most days. Thank you all so much.

Reply from agent

Thank you very much for your 5 star review William. We are delighted to hear that you could not have found our staff to be more helpful or friendly in our property department and our local Bonnyrigg office. It was our pleasure assisting you with the sale and we very much appreciated the instruction. I am glad we were able to deliver for you. We hope to work with you again in the future, should you require any further assistance. Thanks again.

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Address

72 High Street, Bonnyrigg, EH19 2AE, UK, EH19

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