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Neilsons Solicitors and Estate Agents

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

From contacting Neilsons to completion of sale was about 7 weeks. Neilsons kept me informed at every stage of where we were in relation to the sale. The staff are all very efficient and also super friendly. The final bill was less than I expected. Strongly recommend them.

Reply from agent

Thank you for your glowing review, Neil! We're thrilled to hear that our communication, efficiency, and friendly service exceeded your expectations. It was a pleasure assisting you through the sale process, and we appreciate your recommendation. We look forward to working with you again in the future, should you require Neilsons' services!

5.00 /5

The team at Neilsons Bonnyrigg deserve more than 5 stars. They have all gone above and beyond during the process of selling our home and the purchase of our forever home. They say moving home is one of the most stressful times of your life, however it didn't feel stressful at all as they made everything easy and took any stress away. Would highly recommend this branch to anyone. Thank you to Diane, Gill, Susan and Linda. You all rock :)

Reply from agent

Thank you so much for your glowing review, Sarah! We're thrilled to hear that our team at our Bonnyrigg branch exceeded your expectations and made the process of selling and buying a home stress-free for you. We truly appreciate your recommendation and will be sure to pass along your kind words to Diane, Gill, Susan, and Linda. We're here to help, and we're delighted we could make your experience a positive one. Thanks again for choosing Neilsons!

5.00 /5

The staff at Neilson's helped us purchase our first home . They were all outstanding and the whole process was as stress free as possible with their support. Fabulous, kind and caring staff, well deserving of 5 stars!!

Reply from agent

Thank you for entrusting Neilson's with such an important milestone - purchasing your first home! We're thrilled to hear that our team provided outstanding support, making the process as stress-free as possible for you. Your kind words mean a lot to us, and we're grateful for the opportunity to assist. If you ever need anything in the future, don't hesitate to reach out.

5.00 /5

Huge thanks to everyone at the Bonnyrigg branch for all their help, support and advice during my house sale. Everything went so smoothly and efficiently and Gillian & Diane were amazing at keeping in touch with updates, whether anything was happening or not. Five star service all round.

Reply from agent

Thank you so much for taking the time to leave us this lovely review! It's so great to hear such wonderful feedback about the team, and we will certainly pass this on. Thanks again for choosing Neilsons, and we look forward to working with you again in the future, should you require our services!

5.00 /5

I am so glad that I decided to sell my property with Neilsons. Such a wonderful team they have and a big thank you to the hard working ladies in the Bonnyrigg office. They provided an amazing service and kept me up to date every step of the way. A stress free experience. Thank you.

Reply from agent

Thank you for taking the time to leave such a lovely review! We are so pleased to hear your wonderful feedback about our team, and we have passed this on to the ladies in our Bonnyrigg branch. Thanks again for choosing Neilsons, and we look forward to working with you again in the future, should you require our services!

5.00 /5

My husband and I used this branch to sell our house which the final sale went through today. They were excellent from start to finish, advised us on everything and kept us up to date. I would highly recommend them to anyone selling their house.

Reply from agent

Thank you for taking the time to leave this review, Catherine. Its great to hear that you have had such positive experiences using Neilsons' services. We have passed your kind comments on to the team, and we look forward to working with you again in the future should you require Neilsons' services!

5.00 /5

We can’t thank the Neilson’s team enough for how smooth they made the process when buying our first home. Diane, Gill and the rest of the Bonnyrigg team were always available to answer any questions or queries we had and made sure there was always someone available to help us out. I would strongly recommend using Neilson’s if buying or selling your home, and we’ll definitely be using them in the future when the time comes.

Reply from agent

Thank you so much for your 5 star review and kind words Lewis. We are delighted that you chose Neilsons to help you buy your first home and it's great to hear that you found Diane, Gill and the rest of our Bonnyrigg team to be helpful and available at all times when you had any questions or queries. Thank you for recommending us and we look forward to working with you again in the future :)

5.00 /5

The Bonnyrigg team are absolutely amazing. They took over our case because our original solicitors couldn't complete and they got everything done with only a week to go. Not saying that they can do it this quickly for everyone, every purchase is different but they definitely did all they could to make it happen. They were always very responsive and guided us every step of the way.

Reply from agent

Thank you for taking the time to leave this really lovely review, Mateusz! We are so pleased that our team were able to act as fast as possible to ensure that your purchase went through on time. It's great to hear such wonderful feedback about our team! Thank you again for leaving a review, and we look forward to working with you again in the future, should you require our services!

5.00 /5

We had the best experience with Neilson's. The whole team were so helpful and patient with us being first time buyers and the experience being completely new to us. Would recommend to anybody! Special thanks to Diane, Sheila and Gillian, you were all so bubbly and easy to communicate with. Thank-you to you all for making our move as smooth as possible

Reply from agent

Thank you for this lovely review, Abby! We are so glad that you found our Bonnyrigg team so helpful during your purchase transaction, and we have passed your lovely comments on to the team. Congratulations on purchasing your first home, and we look forward to working with you again in the future, should you require our services!

5.00 /5

After almost a year of scuttling around like a demented gerbil trying to negotiate the sale of my flat through a Manchester-based estate agent, I was having no success and was ready to abandon the project and either rent or stay put.. I was being approached by several other well-known estate agencies in Scotland , I decided to try my luck with Neilson’s primarily for conveyancing purposes because it was very local. I really think I struck gold. The staff were sympathetic , friendly and professional in their handling of the conveyancing issues arising from the contractual agreement with the estate agency and another lawyer. I highly recommend this firm.

Reply from agent

Thank you so much for taking the time to leave such a great review for our team, Christopher! It is so lovely to her such wonderful feedback from clients, and we are so pleased that we were able to assist you with your transaction. Thanks again for leaving this review, and we look forward to working with you again in the future, should you require our services!

Contact details

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Address

72 High Street, Bonnyrigg, EH19 2AE, UK, EH19

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