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Neilsons Solicitors and Estate Agents

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Neilsons Solicitors and Estate Agents

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)

5.00 /5

Excellent and timely service for our buying/selling process. Highly recommend

review by Douglas Byars

Reply from agent

Thanks for leaving us a 5 star review, Douglas! We're glad to hear you had excellent service during your property sale and purchase, and we look forward to working with you again in the future!

5.00 /5

Recently got advice from staff at Neilsons Solicitors in Bonnyrigg, regarding our title deeds and wills. They were so helpful and pleasant to chat to on the phone. From Susan and the other staff in the shop through to Ramune who called me back and spent time giving me reassurance and advice regards our situation. Glad to have our Deeds, Wills and POAs kept safe and looked after by these people. Certainly will use them for any of our future dealings. I Highly Recommend them!

review by David Sturrock

Reply from agent

Thank you, David, for sharing such a thoughtful review. We’re delighted to hear that Susan, Ramune and the rest of our Bonnyrigg team were able to provide helpful, reassuring advice regarding your title deeds and Wills. It’s wonderful to know you felt well looked after throughout and we look forward to supporting you again in the future, should you require our services!

5.00 /5

review by Rebecca Witt

Reply from agent

Thanks for taking the time to leave us a 5 star review, Rebecca!

5.00 /5

We have used Neilsons for nearly 40 years with all our house moves, wills and POA. This last 12 months we dealt with the Bonnyrigg branch as we had a couple of family bereavements and required assistance with house sales and Certificates of Confirmation , to wind up estates. Ramune Gilfillan was exceptional in her professionalism, as well as being empathetic and totally approachable. All members the team were patient, kind and informative and we would highly recommend Neilsons for their services. What could have been a stressful experience was executed very smoothly, and We thank them for this!

review by Karen Gilhooley

Reply from agent

Thank you so much for taking the time to share your kind words and for your continued trust in Neilsons over the past 40 years. We’re truly sorry for your recent losses and are glad that Ramune and our Bonnyrigg team were able to support you during such a difficult time. Your recognition of their professionalism, empathy, and care means a great deal to us. We’re delighted to hear that everything was handled smoothly, and we deeply appreciate your recommendation.

5.00 /5

The team based out of Bonnyrigg helped with the sale of our family house and thank everyone involved (Susan, Ramune, Samantha, Diane, Lewis) - I recommend using Neilsons for any property sale/purchase 👍 …

review by brian young

Reply from agent

Thank you so much for your kind words! We’re delighted to hear that Susan, Ramune, Samantha, Diane, Lewis, and the rest of the team were able to support you throughout the sale of your family home. Your recommendation means a lot to us, and we’re so pleased we could make the process smooth and positive for you.

5.00 /5

Couldn’t recommend the team at Neilsons Bonnyrigg more. They were all so helpful throughout the process of me and my partner purchasing our 1st home together. :)

review by Kevin Keane

Reply from agent

Thank you so much for your lovely review Kevin. We’re delighted to hear that our Bonnyrigg team could support you and your partner with the purchase of your first home, such an exciting milestone! Wishing you both every happiness as you settle in, and please don’t hesitate to reach out if we can help further in the future.

5.00 /5

Our experience with Neilsons has been fantastic! A huge thank you for your professionalism and support. Thank you to Jade for her exceptional negotiation skills, thank you for all the advice/support from Valarie, Susan in the Bonnyrigg office and Donna who was absolutely brilliant helping us through the process. You are all a credit to Neilsons and we appreciate everything you have done for us. We are so happy in our new home! It has been a pleasure working with you all.

review by Rebecca Currie

Reply from agent

Thank you so much for your wonderful review! We’re delighted to hear that you had such a positive experience with the team and that you’re happy in your new home 🏡 The team will be especially delighted to receive your kind words. It’s been a pleasure working with you, and we wish you every happiness in your new home! We hope to assist you in the future, should you require any further assistance.

5.00 /5

The process from start to finish was flawless, with Lewis, Diane, Susan, Linda and Jade keeping me informed promptly and in an easy to digest way, which left me with a smooth and stress free process all the way through to completion, I can't recommend highly enough

review by Graeme Cleeton

Reply from agent

Thank you so much for your kind words, Graeme! We're thrilled to hear that your experience with us was smooth and stress-free from start to finish. Lewis, Diane, Susan, Linda, and Jade will be so pleased to know their efforts made a positive impact. Your recommendation means a lot to us – thanks again for choosing Neilsons!

5.00 /5

Excellent service and very friendly staff

review by Margaret Farquhar

Reply from agent

Thank you so much for choosing Neilsons and for your 5 star review, Margaret!

5.00 /5

Following the loss of my parents, in March 2023, Neilsons were contracted to complete the necessary administration of their estate and on joining the company in August 2023, Ramune Gilfillan was assigned to the contract and communications …

review by Nykie Laughton

Reply from agent

Thank you, Nykie, for your kind words and heartfelt recommendation. We are so pleased to hear that Ramune’s patience and support made a difficult time easier for you. Your feedback means a great deal, and we will ensure Ramune knows how much her efforts were appreciated.