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Mullucks Bishops Stortford

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
4.00 /5

Very good service. I'm a rental tenant, and Emily is always so helpful and replies very quickly, which gives great peace of mind, and helps to get any issues sorted out right away!

Reply from agent

Thank you Michael

4.00 /5

Although representing the vendors, Ed Casson and the team at the Great Dunmow office were supportive and proactive from start to finish, contributing to a successful purchase.

3.20 /5
02.03.2024
Great service

Mullucks has managed the letting of our property for twelve years with good service and no concerns. Zoe has handled the day-to-day matters for us over many of those years brilliantly, acting quickly to any tenant maintenance issues and responding to us with information and progress.

3.00 /5

It's an estate agent. They try to get you to pay more than you can afford. Still haven't got back to me with a suitable property, and the property they said would be on my price range is double.

1.00 /5

Our experience with Mullucks has been consistently disappointing, unprofessional, and at times, outright discriminatory. Most recently, they handled the end of our tenancy in the most appalling way. The landlord gave us notice and then tried to take money from us for clear wear and tear — and instead of advocating for fairness, Mullucks (especially Clare) completely mishandled the situation and offered no support. Their communication has been poor, evasive, and unhelpful throughout. This isn’t the first time we’ve had issues with them. A few years ago, when we were trying to rent another property through them, my wife was asked if she was pregnant. Shortly after, we were rejected for the rental, and another family was chosen — likely because the landlord (who lived next door) wanted to avoid the “noise” of a young baby. Asking if someone is pregnant during a rental process is not only inappropriate but discriminatory and unacceptable. We’ve since purchased a lovely home through Oliver Minton, a much smaller agency that has shown far more professionalism and integrity than Mullucks ever has. Avoid Mullucks like the plague — they have repeatedly proven themselves unreliable, unprofessional, and discriminatory.

1.00 /5

I wish it would allow me to leave a zero star review. As a tenant, I have been absolutely appalled by the extremely poor communication skills and incompetence I have experienced with this branch. From the very beginning, our initial viewing where the estate agent George turned up 45 minutes late with no communication or update. Many occasions of being told I’ll receive a call back from Gareth regarding important issues but never did. Mullucks are very pushy when wanting a review, well here it is. Having experienced and still experiencing absolutely terrible and unprofessional communication with Clare over many issues with our property. Lack of empathy, abrupt and ignorant. Very poor estate agent!

1.00 /5

Very rude and also difficult to deal With. Just had another fruitless conversation with Mullucks who seem not to want to let or sell any of their clients property and also Are condescending and rude.

Reply from agent

Thank you for your feedback. We endeavour to always provide a polite and efficient service and I’m sorry you don’t feel that this has been the case. However, we couldn't identify your interaction with us based on the information provided. We'd appreciate it if you could email George Trevitt on gtrevitt@mullucks.co.uk with more details so that we can address your concerns promptly.

Contact details
Sales Phone:

01279 755400

Lettings Phone:

01279 653067

Lettings Email:

lettings@mullucks.co.uk

Opening hours
Monday-Friday: 09:00 - 18:00 Saturday: 09:00 - 16:00 Sunday: 10:00 - 13:00
Address

The Guild House, Water Lane, Bishops Stortford, Hertfordshire, CM23 2JZ, South East, UK, CM23

We provide a professional and personal service that is boosted by our extensive knowledge of the Bishop’s Stortford area. Whether you are looking for a family home or a cosy one-bedroom flat, our unmatched expertise means we are able to help you find the right property for your circumstances. Get in touch with our team today to take your next step in the property market. Our office is prominently located in Water Lane, close to the centre of the vibrant market town of Bishop’s Stortford. From here we successfully sell, let and manage residential and commercial property in Bishop’s Stortford and the surrounding area, to the south beyond Hertford and Harlow and up to Royston in the north. Our dedicated and highly experienced staff have unrivalled knowledge of the local area and its people and a reputation for professionalism and exceptional customer service. Our friendly teams are always available to offer expert advice and help with any property related matter and would be delighted to hear from you.

Our team

William Wells

Martin Nash

Associate Director

Andrew Kershaw

Associate Director

Liz Sharp

Daniel Galati

Zoe Ball

Lynn Barron

Loraine Pateman

Senior Lettings Negotiator

Gareth Perrott

George Trevitt

Vanesa Brown

Kirstine Watkins

Commercial Department Manager

bertie wells

Commercial Negotiator

Zoe Porter

Amber Giddy

Clare Branker

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