A COMPLETE DISASTER IN EjVERY WAY. Herewith, I am expressing my opinion regarding this estate agency. I will start by saying that this agency, Intercounty Bishops Stortford, is extremely disorganised. The employees have absolutely no communication among themselves, and it's us who have to be pestered with emails that have nothing to do with us. I have felt a great deal of superiority from the agency's employees when responding to emails requesting information. I believe they think that, being Spanish, we don't deserve the same treatment as a British person. Truly appalling. And to top off this fiasco, at the end of the contract, after leaving the flat in perfect condition—clean and in impeccable order—they didn't return our full deposit. According to the agency, they had to deduct £446 for cleaning and an additional £110 for carpet cleaning, which they manufactured because there was no need to clean the carpet at all. Again, we left the entire flat in perfect condition. The agency's only response was that if we disagreed, we should start a dispute with Mydeposit, which would only delay everything further. To conclude, I want to say DO NOT RENT FROM THIS AGENCY IF YOU DON'T WANT TO LOSE YOUR DEPOSIT AND BE SUBJECTED TO EXTREMELY RUDE AND ARROGANT COMMENTS. A COMPLETE DISASTER IN EjVERY WAY. ————————————————————————— A DISART IN ALL RULES. By this writing, I am giving my opinion regarding this real estate agency I'm going to start by saying that this real estate agency, Intercounty Bishops Stortford, is an extremely disorganized real estate agency, the employees have no communication with each other and we are the ones who have to bother with emails that have nothing to do with us. With respect to the real estate employees, I have felt a lot of superiority towards me when answering emails asking for information, I think they think that because I am Spanish, I am not Spanish and they have to treat us like any other Brit, the truth is a disaster. And to top off all this disaster at the time of finishing the contract and after leaving the flat in perfect condition and everything clean and in perfect condition, the entire flat was not returned to us because according to the real estate agency they had to take £446 for cleaning and a carpet cleaning charge of £110, which was invented because nowhere in the flat did the carpet need cleaning, where I repeat we left the entire flat in perfect condition. And the only response from the real estate agency was if they did not agree with this, they should start a dispute on Mydeposit where everything would be further delayed. To finish I want to say that DO NOT RENT AT THIS REAL ESTATE IF YOU DO NOT WANT TO LOSE YOUR DEPOSIT AND THEY ARE MISTREATING YOU WITH VERY POOR EDUCATIONAL COMMENTS AND WITH A LOT OF PRIDE. A DISART IN ALL RULES.